Review Time
Doormat arrived on time, well boxed but damaged. There is a hole in the pile which reveals what looks like rope, I can push my finger in to the base. I don't return items, too much hassle, I shall use the mat as is but will not buy from you again.
I recently received two doormats and was surprised at how flimsy they felt. They wouldn't serve their purpose effectively. I went to the service's website to start a return but found out that I had to pay for return shipping on items that didn't meet quality standards and use the original packaging, even though they were shipped in a large box with other non-returned items. Luckily, I haven't had to return items from this service before, but the hassle and potential costs have made me wary of purchasing anything new, especially larger items.
I just received two doormats and was shocked at how thin they were. They wouldn't function well as doormats. When I tried to arrange a return through the company's website, I found that I had to pay for return shipping on items that didn't meet quality expectations and use the original packaging, even though they were sent in a large box with other items. I haven't returned items from this service before, but the hassle and potential costs make me reluctant to buy anything new, especially larger items.
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