Review Time
The products and postage costs maybe good. The delivery of your ordered items has been dreadful so slow and I think only dispatched when I followed up to see where my order was. Due to this delay I’ve not got my vitamins in time to go away.
I won’t be using them again
The product I received did not match the image shown. I was looking for the original version of a specific waterproof mascara, but the new formula is not suitable for my needs. As a swimming instructor, I find that the updated version smudges easily and leaves marks on my face and towel after swimming. I specifically bought this based on the images of the original formula.
The item I received was not what was depicted. I intended to get the original version of a specific waterproof product, as the new formulation doesn’t meet my needs. As a swimming instructor, I find the updated formula ineffective, leaving marks on my face and towel after swimming. I bought this specifically because the images showed the original version.
I ordered two specific remedies a week ago, needed them for a family funeral. I urgently required them by Thursday morning. I emailed for an update and received no reply. When I called, I found out the items hadn’t even been dispatched. I was extremely upset. There was no communication about sending one item while waiting for stock of the other. Don’t list items if you don’t have them in stock! I could have ordered elsewhere and received them in time! This service needs improvement.
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Landys Chemist provides for all your wellness needs. We offer a wide range of products designed to tackle everyday concerns and help you live your best life.
We deliver globally and, as a family business, try to ensure all our customers experience a really high quality service. To assist with that we answer emails 365 days a year and are also available on the phone if you ever need to speak to a real person. Our expert team of wellness specialists are always on hand to provide support and advice on products if needed.
Landys Chemist is a leading UK Pharmacy business. In 2021 and again in 2023 we were awarded the prestigious C&D Indepedant pharmacy of the year award. We are also a sustainability champion; winning the 2022 Pharmacy Business Awards sustainable pharmacy of the year award. We are proud to recycle 95% of our waste and also operate a plastic free operation.
On a local level we are always working hard to support our community. Whether it's our partnership with local foodbanks, our free delivery service for disabled, less mobile and vulnerable patients or our free advice clinics in store, we are always seeking ways to support and help our local community thrive.
You can trust Landys Chemist for all your wellness needs.See more
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