Review Time
If I could leave nil star I would the clippers are useless, as soon as you start to use them fur clogs up the blade and comb. I sent video, I was told I would have to send return to China. I got 50% back instead , advise to anyone don’t touch this product the clippers are useless
If I could leave nil star I would the clippers are useless, as soon as you start to use them fur clogs up the blade and comb. I sent video, I was told I would have to send return to China. I got 50% back instead , advise to anyone don’t touch this product the clippers are useless
I purchased this item in good faith its not what they claim totally fake cannot even contact this company they never answer the motor is silent until you start to grind the nails and its so loud my dog won't let me near him even the web page is all fake promises and its all sold from a industrial unit in feltham middlesex selling all Chinese products an absolute con🤬🤬🤬
I purchased this item in good faith its not what they claim totally fake cannot even contact this company they never answer the motor is silent until you start to grind the nails and its so loud my dog won't let me near him even the web page is all fake promises and its all sold from a industrial unit in feltham middlesex selling all Chinese products an absolute con🤬🤬🤬
I was looking for an rechargable dog grooming kit, and liked the look of this online, and there was a 60 day return. I bought the clipper and nail kit, and the additional 3 replacement heads. When it arrived the box was battered, it had come from Twickenham. Opening it, the wrappers did not seem new, and I wondered if it had been returned before. It is advertised as very quiet - it was not; without noisy vibrations - it was very noisy; pet friendly - my dog ran away from it. Of the three replacement heads, one was broken. It was not a Clip My Paws item, but just called Pet Grooming Hair Clipper Kit Sweet Care. It looked cheap. I had spend £65 believing I was buying the best. I felt conned. When I asked to return it, I had to give my reasons, and I was then given the address to return it to: China, not Twickenham. They offered to replace the broken head, and to refund 50% of the cost if I did not return it. Reader, I paid £16.65 to return it to China, and that is what you will have to do too. Do not believe their 'no quibble 60 day return policy', it is costly. This is a cheap, cheap, cheap pet groomer, pretending to be a brand item. They will inspect the item on receipt and only then refund me, so watch this space. I am sending it by tracked mail, with a signature required at their end, but I am wondering if I will really get a full refund. I have asked them to refund the return postage to me as one of the items was defective and this seems to be a reason why they may refund the postage, but I am not hopeful.28th February 2025: UPDATE: I sent this by recorded delivery to China. It was never delivered to the factory for a refund, but stayed in the customs shed indefinitely so I lost all my money.
I was looking for an rechargable dog grooming kit, and liked the look of this online, and there was a 60 day return. I bought the clipper and nail kit, and the additional 3 replacement heads. When it arrived the box was battered, it had come from Twickenham. Opening it, the wrappers did not seem new, and I wondered if it had been returned before. It is advertised as very quiet - it was not; without noisy vibrations - it was very noisy; pet friendly - my dog ran away from it. Of the three replacement heads, one was broken. It was not a Clip My Paws item, but just called Pet Grooming Hair Clipper Kit Sweet Care. It looked cheap. I had spend £65 believing I was buying the best. I felt conned. When I asked to return it, I had to give my reasons, and I was then given the address to return it to: China, not Twickenham. They offered to replace the broken head, and to refund 50% of the cost if I did not return it. Reader, I paid £16.65 to return it to China, and that is what you will have to do too. Do not believe their 'no quibble 60 day return policy', it is costly. This is a cheap, cheap, cheap pet groomer, pretending to be a brand item. They will inspect the item on receipt and only then refund me, so watch this space. I am sending it by tracked mail, with a signature required at their end, but I am wondering if I will really get a full refund. I have asked them to refund the return postage to me as one of the items was defective and this seems to be a reason why they may refund the postage, but I am not hopeful.28th February 2025: UPDATE: I sent this by recorded delivery to China. It was never delivered to the factory for a refund, but stayed in the customs shed indefinitely so I lost all my money.
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