Review Time
Excellent IPs and World-Class Support - A Professional's Choice
What I liked:
Problem-Solving Support: My experience with the Geonix support team has been nothing short of exceptional. I encountered a technical issue with an IP that had incomplete geolocation data, which is a critical failure point for my work. The support team addressed the issue instantly and provided a perfect replacement without any pushback.
High-Quality "Clean" IPs: The replacement IP I received was flawless. It had complete and accurate data (State, City, ASN) and, most importantly, was not listed on any major blacklists. This is exactly what professionals need.
What to be aware of:
Verification is Key: As a best practice, I'd advise users to always verify their new IPs before using them in a live project. There's a small chance of getting an IP with incomplete data, but as my experience shows, the support team is more than ready to fix this immediately.
Overall:
Geonix has proven to be a top-tier provider. The quality of their clean IPs is excellent, but it's their fast, efficient, and customer-focused support that truly sets them apart. It gives me the confidence to run my projects knowing that any potential issues will be resolved quickly.
A special thank you to Boris from the support team for his prompt and professional assistance. It's service like this that builds long-term customer loyalty.
The proxies provided do not function as promised, and even the support team acknowledged this issue. When I requested replacements, I received different proxies that also failed to work. The support's message stated, "Currently, technical maintenance related to software updates is being carried out on the server. This may negatively affect the connection quality: disconnections, low speed, and high ping are possible. We sincerely apologize for any inconvenience. The estimated completion time of the work is being clarified, and we will notify you when the technical maintenance on the server is finished."
Total letdown with the service – Proxies not worth the investment. I bought proxies expecting a dependable solution for my online activities, but it has been a frustrating ordeal from the beginning. Initially, the proxies fail to meet the claims made on their website. They promote stable connections and high speeds, yet in reality, they are slow, unreliable, and frequently disconnect – sometimes every few minutes. It's impossible to use them without constant interruptions. Additionally, the customer support is lacking. I've attempted to reach out multiple times through chat, email, and tickets, but the replies are delayed, generic, and fail to address my concerns. They appear indifferent to their customers, leaving issues unresolved. I wouldn't suggest this service to anyone. If you're in search of genuine proxies, consider other alternatives. Rating: 1/5 stars. Steer clear of them.
My experience has been utterly disappointing. The proxies I purchased were not worth the money spent. I expected a reliable service, but the proxies are slow, unstable, and frequently disconnect, making it impossible to work effectively. Additionally, customer support has been inadequate. I've reached out multiple times through various channels, but their responses are delayed and unhelpful. They seem indifferent to customer concerns. I cannot recommend this service to anyone looking for genuine proxies. Avoid at all costs.
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High quality IPv4, IPv6, ISP, 4G/5G Mobile LTE and Residential proxies supporting both HTTP(s) and SOCKS5 protocols, with high speed, stable performance, and 24/7 technical support.
