Review Time
Our radio was malfunctioning, but the service team quickly identified the issue and resolved it efficiently. They also recommended replacing a part that might lead to future problems. Now, the radio, CD, and USB functions are working better than ever.
Sent my Denon receiver for investigation of an intermittent audio channel fault on 27th November 2025 (delivered on 28th). Paid the postage myself. Also paid for the "express" GetitFixed service.On the 5th December James from GetitFixed sent a diagnostics report which said "We cannot detect the fault on the center channel, we tested the unit 25 minutes". James also said that he could however for a fee of £276 "replace all capacitors over the advise center channel that needs attention, and all audio ouput relays". Given he did not actually diagnose the fault (probably just sat and listened to the radio on the amp, doubt he tested anything) and therefore could not guarantee the fault would be fixed, I said 'No Thanks' and asked for the return of my amplifier.He finally got round to printing off a ParcelForce 48 return label on the 15th December (remember, this is “Express” service that I paid for) and marked the parcel as having been dispatched that day to ParcelForce. On the 23rd December, the amp still hadn't turned up, I emailed for an update and said that I had checked with ParcelForce and they had still not received the parcel from him. He replied the same day that the Amp "Will be collected today (23rd) or Next Monday (29th December). Really depends on if Parcel Force shows up for collection". The bit about him awaiting ParcelForce to collect the parcel turned out to be a blatant lie, he did not pay or ask for any collection by ParcelForce, it was up to him to take the parcel to the nearest parcel collection point, a Post Office only 5minutes away from his office.I waited another week but with no sign on ParcelForce tracking that the parcel had moved from his office I chased him once more on the 31st December and again on the 6th January but he ignored my emails (as many others have reported) and I received no replies. As of today,12th January 2026, the amp is still being held by him.I will be following this up with the Police and report this as a crime as well as contacting Trading Standards. Unfortunately, I didn't check the Trust Pilot reviews before sending him the amp.Don't make my mistake, this company is a scam, and the "free" quotation is nothing of the sort.Here's what I had to pay to get nothing done and have him deliberately keep hold of my amp for over a month for no apparent reason;ParcelForce Postage (paid direct to PF) £27 next day inc Insurance£35 for "Express" handling£28 "Service Charge"Return Charge (ParcelForce 48) £38Grand Total of £128 for a "free" quote. All these charges are mandatory depending upon what type of item you send for repair and whether you accept his fee to fix the item.The whole thing is a scam, AVOID LIKE THE PLAGUE!!!Be careful too with some of the positive reviews here, all is not as it appears........!
Absolutely great. For 6 months I worried about the repair of my Bose NC700s and being out of warranty, I despaired at the amount Bose offered me to get a new headset. I replaced my day-to-day headphones with in-ear monitors, aftershock headphones and my old Bose AE2ws but none of them beat the NC700s. Luckily, these guys managed to get it done at a reasonable price and I would happily use them again as I love ensuring my well-used hardware is kept around for the longest time possible! Thanks so much!
Currently I'm using their services,send them a massage gun to be fixed and I can tell you this is not my first time working with them and they are professional and fast in their work,the price is reasonable and I'm very thankful they are still in business( as they should)
the requested repair was on an old rotel ra313 amplifier, with power supply issues and a failed led indicator. the pre paid deposit by bank transfer was a leap of faith. the overall charges and postal costs were fair.the repair on the power supply resolved the funtion problem and is still working 3 years later. the led was missed but didn't affect the repair, a cosmetic problem. after requesting a warranty, which wasn't required as the issue was an interconnect fault my end. the compant responded politely and efficiently , even though it wasn't a warranty issue. i would like to use them again on this performance.
Get It Fixed Ltd provide an invaluable service. They took my 20 year old Bose system and fixed it immediately. Without this service it would have been junk.The Get It Fixed team are very professional and take care and attention to detail in all aspects of the service from fast communications to diligent packaging of the goods being returned.My hifi unit has worked like a dream ever since.I will be using them again no problem at all.
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Certified IET Electronics Engineers
Setting the industry-leading standard for electronic equipment and tech repair, every engineer’s expertise is ensured through a B. Eng (Hons) Degree Certification program.
Rigorously Verified
Multiple interviews, background checks, and certification requirements ensuring that we are the best at repairing and servicing most electronic and appliances devices.
Advanced Automated System
With free delivery shipping of your electronic device to our repair service center, up to an automated progress status repair right to your email account.
Completely Prepared
Your device is repaired and tested extensively using the latest standard industry repair and testing equipment.See more
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