getlumilight.com

4.8
4.8 Based on 160 reviews

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Average Rating

4.8

/
5

160 Reviews

5 Star
87%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
5%

All Reviews

Filter Reviews

Review Time

Barbara Thiessen
It is an excellent light source as we experience power outages quite often. (power was out all night

It is an excellent light source as we experience power outages quite often. (power was out all night last night from 1:30 am to 8:30 am) Very good for outdoors at night also as we live in the country.

5
Date of experience: Mar 09, 2026
Bryony Mills
I ordered 2 lumilight head torches for Christmas. The order didn’t arrive. I contacted customer serv

I ordered 2 lumilight head torches for Christmas. The order didn’t arrive. I contacted customer service - they were slow to reply but sent a replacement which did arrive after about a week. I then received a notification from Royal Mail that I had a parcel but needed to pay £7 postage as the sender had not paid enough postage. I paid and the parcel turned out to be my original lumilight order. I contacted customer service again to ask to be refunded the postage fee; they have been slow to reply - a couple of days between each reply - and have implied that I’m mistaken and the postage must have been paid or I’ve confused parcels. I am not mistaken and I don’t appreciate so much slow back and forth and not being believed regarding the no postage fee paid even after providing proof. These were Christmas presents and were so late I no longer need but I won’t be braving the returns process which I’m sure would be equally painful. A waste of time and money unfortunately.

1
Date of experience: Feb 01, 2026
Marie-Anne Potter
your product is great. works well. It does everything you described. CUstomer service was prompt.

your product is great. works well. It does everything you described. CUstomer service was prompt. Responded to my email the next day. Im a happy customer.

5
Date of experience: Jan 31, 2026
Barbara Dwyer
Excellent Customer Service from everyone at Lumilights lights. The headlamps are awesome and the qua

Excellent Customer Service from everyone at Lumilights lights. The headlamps are awesome and the quality is amazing. We have gotten lots of use with these head lights!

We are very happy with our lights.
Thank you,
Barbara

5
Date of experience: Jan 31, 2026
Barbara Blaier
I purchased lights for my husband & son for Christmas presents. Order arrived quickly. Both were s

I purchased lights for my husband & son for Christmas presents. Order arrived quickly. Both were skeptical when they opened the boxes. Lights are now their favoite item to use around the house. Hubby practically wears it all day when working on vehicles, projects & honey-do lists. Thank you!!!!

5
Date of experience: Jan 30, 2026
Mary Beddow
I was pleasantly impressed from the time I placed my order until the time I received it. But better

I was pleasantly impressed from the time I placed my order until the time I received it. But better than that the product is awesome, I have so many happy people that I gifted the head lamp to. I even had to order more for my family who are enjoying them so much. Will order more 👏

5
Date of experience: Jan 26, 2026
Hervey Clark
Quick delivery and excellent performance for night fishing

The light arrived promptly after placing the order and was ready for use just days later. I purchased it for my night fishing trips, and it works perfectly, offering various levels of brightness, hand sensor activation, and a lightweight design.

5
Date of experience: Jan 18, 2026
Jacqui Harris
Perfect last-minute Christmas gift for my husband

I needed a last-minute Christmas gift for my husband and I’m really happy with the price, delivery, and packaging. He has used it during our early morning walks, making us visible to others, and it was also useful when we broke down in complete darkness! It’s much brighter than his previous head torch. I highly recommend it!

5
Date of experience: Jan 13, 2026
Randi Morris
Delivery Timing Could Improve, But Great Gifts Overall

While the delivery time was a bit disappointing, once they arrived and I presented them as gifts, everyone was thrilled and has already put them to use. They were a big hit. My only concern now is whether they can keep up with the charger.

4
Date of experience: Jan 12, 2026
DS82
Perfect lighting for dog walks at night.

This lumilight truly delivers on its promises. It provides a broad beam, which is perfect for our two dogs. Walking them at night off-leash can be challenging since they often wander apart, but the wide beam allows me to monitor them and their surroundings much more effectively.

5
Date of experience: Jan 06, 2026

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