Review Time
I ordered three hats received one. It poorly packaged just in a plastic bag with an air pillow inside the hay so the hat was dented.
Quality not as advertised. Very thin.
Any wonder the official website does not have reviews on it.
Frank
I recently ordered and received a cap along with a woolen scarf. Unfortunately, I chose the wrong size for the cap and reached out to the company to request an exchange for a larger size. They responded to my email within a day and are sending me the larger cap, while allowing me to keep the original one. Despite some negative feedback I've seen, I am very satisfied with their service and quick response.
I recently bought two hats from this seller, but my experience has been extremely unsatisfactory. I only received one hat, and it wasn't even the one I had ordered. Despite reaching out to the seller for assistance, I've received no response. This situation feels like a scam, and I want to caution others to be careful before making a purchase from this seller. It's disappointing to deal with such unprofessional conduct, and I hope this review helps others steer clear of a similar experience.
I ordered three hats and received one that was damaged beyond repair. The other two hats never arrived, yet I was charged for all three. My requests for a refund were completely ignored. I cannot recommend buying from this service.
FRAUDULENT COMPANY. I wish I had checked reviews before placing my order. I received the hat I ordered, but it was of very poor quality and nothing like what was shown on the site. I've emailed them to initiate a return, but I’m not optimistic. I think I've lost my money. Do not purchase from this company.
Customer service is lacking. Avoid this company if you want quality support. I should have realized when the only contact method was via email. They also make returning items very complicated. I won't be misled by what seems like a legitimate company again.
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