Review Time
Recently bought a Ford Fiesta car derived van from Adam at Ghost motors. Adam was very professional a man of his word.i live in Norwich Norfolk.Saw van on internet knew I wanted it.I contacted Adam who put me at my ease and made the whole experience very easy.He explained about the van in a very easy and understandable .I had a trade in which he gave me a very fair trade in deal.From start to finish Adam put me at ease and honoured his promises .He delivered van to my home 3.5 hours away from ghost motors .I can only say good things about Adam and Ghost motors In these uncertain times he went over and above what I expected. 100% satisfied with Adam and Ghost Motors
Stay away from them they are the worst place to buy a car don’t let those fake good reviews blind you. They are very dangerous people. They will even threaten you when they sell you their death trap car. Please don’t be a victim like me it has already taken a toll on my mental health and informed my GP . They enjoy seeing you suffer for their lies
Stay away from them if you want your peace of mind don’t let the little 5 star reviews , lead you into their trap, they are full of lies , and unprofessional after you finish buying the car and there’s a problem, everyone at the office will turn into “ I don’t know” , every car you see on their site has no accuracy whatsoever they have written about it. Before you buy let the AA go with you for a check, if you don’t have the means then stay clear from them. My worst nightmare.
payed £5000 cash for audiTT .... staff was lovley wen handing money over !!! 5 days later car blowing black smoke .. needed a new dpf filter !!! !!! staff were vile dealing with it because i demanded they pay for it to be repaired !!! fast for east to now 6 months iv had the car !!! back in the garage totally fuxxcked !! do not ever buy anything from ghost motors they are a total total scam !
Purchased car they couldn't be nice enough, following day, fault, returned car as within 30 days, for 3 weeks false promises, different stories, ignored phone, had to ring of mothers phone, made it so difficult to get a refund as per our legal rights, had to do a 200 mile round trip and get police involved then finally got money back, would never recommend this garage to anyone, no understanding of commitment, customer service and no intention to simply do the right thing, cars can get a fault at any time, its how the garage reacts to it that matters and in this case, shockingly disgusting
AVOID - CON MEN. They were so happy to take my money but won’t fix anything under the warranty. The exhaust fell off, the locks wouldn’t work and the battery was faulty. Every time something breaks they tell me it’s not covered under warranty after I’ve chased them for an answer for months. They just want your money. Do you remember mr. Wormwood from Matilda? - These guys are worse.
I recently purchased my first car from ghost motors and I have to say, the experience was fantastic! From start to finish, the service provided was top-notch. The staff were incredibly knowledgeable and took the time to explain all the features and benefits of the motor. They answered all my questions patiently, which made me feel confident in my purchase.The delivery was prompt fully serviced and as described . I appreciated how they followed up after the purchase to ensure everything was working perfectly. Overall, I couldn't be happier with my decision to go with ghost motors. I highly recommend them to anyone looking for quality products and exceptional service!
We bought a car 8 weeks ago and the car has broken down twice and needed to be removed to a garage, the second time it required significant work and the garage have advised the engine must have been badly damaged previously, probably in an accident. Ghost MOT;s it and claimed to have serviced it prior to purchase. Ali and Adam have ignored e mails, texts and calls, we have had to use different phones to get them to answer. I am on the verge of taking them to small claims court - don't go near them.
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