giftsur.com

4.2
4.2 Based on 160 reviews

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Average Rating

4.2

/
5

160 Reviews

5 Star
76%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
18%

All Reviews

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Review Time

carmen broderick
Ordered gift for Christmas for my grandson.. ordered it dec 3rd. It is still not here... my own

Ordered gift for Christmas for my grandson.. ordered it dec 3rd. It is still not here... my own fault trusting anything from China. I have been ripped off several times. Only buying from USA.. They are a Scam....😡

1
Date of experience: Jan 27, 2026
Mauri Mosman
I ordered from an ad that popped up on Facebook for a Seahawk 50th Anniversary Whiskey Glass in comm

I ordered from an ad that popped up on Facebook for a Seahawk 50th Anniversary Whiskey Glass in commemorative box. The items arrived AFTER Christmas, there was no commemorative box and it was a stemless wine glass, not a whiskey glass. They would not take a return, offered me $10 for the boxes had to finally settle on a 20% discount + $10 for boxes and I had to keep the merchandise. Total purchase price was &72.+ and my refund was $28.00. I feel I have been scammed.

1
Date of experience: Jan 25, 2026
Abigail Scott
Extremely Disappointed with My Purchase

I would give a negative score if I could. The whiskey glass I ordered for my husband, featuring his favorite team, looks nothing like what was advertised. After waiting two months, I received it on December 22, 2025, and was devastated. The glass is poorly made with cheap stickers that even a child could apply. It looks faded and unattractive. I'm incredibly frustrated with the service and wish I could get a refund. The quality of the product is unacceptable, and I strongly advise against ordering from this company, which appears to be based in Korea. The claims of hand-painted designs are false; they are just stickers. Please avoid this seller.

1
Date of experience: Dec 23, 2025
Marianne Johnson
Exceptional support from the representative!

The representative truly exceeded my expectations in addressing my concerns. Although my order had a minor defect, it remained functional. After several communications, we reached a satisfactory resolution. It's reassuring to see that the support team was there to assist us.

5
Date of experience: Dec 11, 2025
dovakhin974
Exceptional support throughout the delivery process

The representative was my primary contact and kept me informed about the status of my delivery within the supply chain. She also provided insights into the craftsmanship involved in producing the item I ordered. Ultimately, her assistance ensured that I received my item in time for my friend's birthday 🎁.

5
Date of experience: Dec 08, 2025
Exceptional service and follow-up

The representative was remarkably efficient in checking and following up on my orders. Although my initial order was lost in shipping, I was promptly notified via email about the replacement that had already been shipped. While it did take a few weeks to arrive, the level of service and support was outstanding. Thank you for the hard work and dedication!

5
Date of experience: Dec 05, 2025
Jerry W.
Regretting my decision to order from this service without researching first!

I regret not investigating this service before placing an order through a link on social media. I should have known better!
Unfortunately, the service is a complete scam! They list a physical address that doesn’t actually exist. It’s just another typical scam operation.
I ordered a promotion for three coins and was supposed to receive a fourth for free. It took over a month to arrive, shipping from Korea via China. I only received three coins, and of those, two were so damaged they’re unusable. So now I’m left with just one. Attempts to reach out to the support team went unanswered. Even the payment platform wouldn’t assist since it wasn't a protected transaction due to suspicious practices.
It’s been a hard lesson learned, so please take the negative reviews to heart!

1
Date of experience: Dec 04, 2025
Yara Glass
Exceptional Customer Support!

5
Date of experience: Dec 01, 2025
AW45
Memorable Birthday Gift

I truly appreciate the communication and attention to detail with the glassware. My son will be thrilled to receive this for his 30th birthday. I look forward to using the service again for other gift options. It was a pleasure working with you.

5
Date of experience: Dec 01, 2025
Kent W.
Disappointing experience with the purchase

My mom was interested in an item. I expressed my concerns about the site's legitimacy, but she insisted on getting it for my uncle, so I decided to use an old credit card I rarely use. After two weeks, there's been no update on my order, but I have started receiving ten new spam emails daily since my purchase. At least something came out of it. I would not recommend this.

1
Date of experience: Nov 30, 2025

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