global.jdsports.com

1.6
1.6 Based on 101 reviews

The unrivalled home of sports for the everyday athlete with the latest performance gear from the best brands....

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Average Rating

1.6

/
5

101 Reviews

5 Star
11%
4 Star
4%
3 Star
3%
2 Star
3%
1 Star
79%

All Reviews

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Review Time

Very unsatisfactory experience

It was quite unsatisfactory. We attempted to order running shoes for my husband with next day delivery, but they never arrived and the order wasn't processed. We tried to reorder for next day delivery, but that also didn't go through. The seller charged us $32 twice for this service without delivering. It's been a very disappointing experience, and I won't recommend them to anyone.

1
Date of experience: Dec 04, 2025
Murray Long
Next day delivery is a disappointment

I was quite let down. We tried to order running shoes for my husband with next day delivery, but they never showed up. The order wasn't even processed. We attempted to reorder for next day delivery, and that still hadn't gone through. The seller charged us $32 twice for this service without delivering. It's been a very disappointing experience, and I won't recommend them to anyone.

1
Date of experience: Dec 04, 2025
Serena Turner
Disappointing experience at the store

I visited a store to buy a yellow carrier bag for a PE kit, but they said they couldn't sell me one. I took my money to another store where they were happy to help.

1
Date of experience: Nov 11, 2025
Samson Carter
Stay away from the U.S. site

Avoid the U.S. site - I waited four weeks for a refund and ended up having to contact my bank. There was no care or service. I will not use them again.

1
Date of experience: Nov 09, 2025
Elijah Ross
Over a month with no update

It's been over a month since I ordered shoes online. Nothing has happened. The store is unaware of the online orders, so they can't assist me. I've tried to reach customer service, but I've never received a response.

1
Date of experience: Nov 05, 2025
Rodney Price
Exceptional customer service experience

I had a wonderful experience at a store recently. From the moment I walked in with my daughter, we were warmly greeted, and the service was excellent. The atmosphere was inviting, and the staff managed the busy store efficiently. One associate was particularly helpful, guiding us through our choices and showing great patience. His knowledge and positive attitude made our shopping experience enjoyable. I believe he deserves recognition for his outstanding service.

5
Date of experience: Nov 02, 2025
Woodruff Powell
Extremely shady online experience

This is probably the most questionable retail shoe store! DO NOT ORDER ONLINE. I ordered shoes for my toddler, and after a week with no updates, I called only to find out they were on back order without any prior notice. I was told that the size I ordered was out of stock, despite it being listed online. When I questioned this, the only response was that they could refund me after my long wait. Very disappointing.

1
Date of experience: Oct 27, 2025
Betsy
Look elsewhere for better service

Look elsewhere. I ordered for pickup and when I arrived, the team responsible for preparing orders had left early, leaving me without my sneakers. I needed them that day, which is why I opted for pickup. The website stated they would be ready in 30 minutes, but when I arrived an hour later, I was told I had to come back the next day. This will be my last purchase.

1
Date of experience: Oct 16, 2025
Leah Hughes
Not a legitimate company

This company is not legitimate! I ordered sneakers and was charged immediately. Later, I received an email stating my order was canceled, with no mention of a refund. When I called, I was told they had the sneakers in stock and that my refund had been processed. I foolishly placed a new order and was charged again. After researching, I discovered they are a scam. I called to cancel the new order, but both purchases are still pending on my card. I will be reporting this.

1
Date of experience: Sep 24, 2025
Woodruff Hughes
Great service experience

I had a really good experience with the polite staff at the store, and I was able to get a discount through the app.

5
Date of experience: Sep 16, 2025

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