gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

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Fiona Adams
The worst experience I have ever had with a delivery.

Parcel meant to be delivered last Friday as paid for the delivery for that date. On Monday the tracker said it would be delivered, no package arrived. Same thing Wednesday. Emails to customer service completely ignored I rang the depot Wednesday morning and was assured it would be delivered. I rang again Thursday when it was not and was told they only have two drivers and that if i want to come to the depot to collect it I can. Firstly I didn’t pay for delivery for me to go collect it myself. Secondly if you don’t have enough drivers then don’t take on the work as An Post are delivering everything ahead of time at the moment and could easily meet the delivery dates instead. I went to order Christmas presents over the last few days but any time I see it will be coming with GLS I do not put through the order. The worst experience I have ever had with a delivery.

1
Date of experience: Nov 30, 2022
Mavis
The worst experience I have ever had with a delivery.

Parcel meant to be delivered last Friday as paid for the delivery for that date. On Monday the tracker said it would be delivered, no package arrived. Same thing Wednesday. Emails to customer service completely ignored I rang the depot Wednesday morning and was assured it would be delivered. I rang again Thursday when it was not and was told they only have two drivers and that if i want to come to the depot to collect it I can. Firstly I didn’t pay for delivery for me to go collect it myself. Secondly if you don’t have enough drivers then don’t take on the work as An Post are delivering everything ahead of time at the moment and could easily meet the delivery dates instead. I went to order Christmas presents over the last few days but any time I see it will be coming with GLS I do not put through the order. The worst experience I have ever had with a delivery.

1
Date of experience: Nov 30, 2022
BAZZCH_47
AA Warranty

Well known organisation included in purchase.

5
Date of experience: Nov 30, 2022
Pearl C.
Free Weekly Sessions and PRO Study Group

The Pro Study Group material was useful in my preparation, the training and learning videos filled my knowledge gap. On the other hand, I understood the PMI mindset through the free weekly sessions, Gabor explains very well why memorization is not the way for passing the exam and how answer the tricky questions.Without the study group and Gabor mentoring my CAPM preparation journey would have been interrupted again (three times interrupted) because I felt motivated with the success stories, and comments by the test takers were a plus.Finally, I would like to highlight the difficulty level of MOCK exams (Pro membership), Free Practice Questions and CAPM exam is similar.Thanks Gabor for this endeavor, because the Weekly Sessions and Practice questions are Free.I would like to see these efforts in my country and in my language.

5
Date of experience: Nov 29, 2022
Holbrook Hughes
GLS courier /logistics services are real bad. …

I firstly called to a GLS authorised agent (Kevin’s Neilstown shopping Centre , Dublin) in order to log and arrange for GLS courier service to collect my item/parcel. The staff member was untrained on how to deal with the GLS system and could not take my parcel and keep it for later collection by GLS. I left my parcel with another GLS authorised agent who were very helpful but advised GLS do not routinely collect parcels from this GLS agent. They advised I contact GLS and make them aware that the item was ready for collection at their agents. Nine days later, the item had still not been collected by GLS. The GLS customer care give false promises and do nothing to resolve customer complaints. GLS courier services are a joke. Avoid at all costs . November 2022

1
Date of experience: Nov 29, 2022
Edison Kelly
GLS courier /logistics services are real bad. …

I firstly called to a GLS authorised agent (Kevin’s Neilstown shopping Centre , Dublin) in order to log and arrange for GLS courier service to collect my item/parcel. The staff member was untrained on how to deal with the GLS system and could not take my parcel and keep it for later collection by GLS. I left my parcel with another GLS authorised agent who were very helpful but advised GLS do not routinely collect parcels from this GLS agent. They advised I contact GLS and make them aware that the item was ready for collection at their agents. Nine days later, the item had still not been collected by GLS. The GLS customer care give false promises and do nothing to resolve customer complaints. GLS courier services are a joke. Avoid at all costs . November 2022

1
Date of experience: Nov 29, 2022
Samuel Morgan
GLS courier /logistics services are real bad. …

I firstly called to a GLS authorised agent (Kevin’s Neilstown shopping Centre , Dublin) in order to log and arrange for GLS courier service to collect my item/parcel. The staff member was untrained on how to deal with the GLS system and could not take my parcel and keep it for later collection by GLS. I left my parcel with another GLS authorised agent who were very helpful but advised GLS do not routinely collect parcels from this GLS agent. They advised I contact GLS and make them aware that the item was ready for collection at their agents. Nine days later, the item had still not been collected by GLS. The GLS customer care give false promises and do nothing to resolve customer complaints. GLS courier services are a joke. Avoid at all costs . November 2022

1
Date of experience: Nov 29, 2022
Beatrice Brooks
My experience with Gabor was great

My experience with Gabor was great. I’m happy I found him on Facebook and YouTube. He has both paid and free classes. He extremely knowledgeable and generous. Please support him. Thanks Gabor.

5
Date of experience: Nov 26, 2022
KhRo45
COMEDY!!!!!

COMEDY!!!!! Unfortunately, it is the worst experience I've ever had. I am trying to send a package to Romania from Dublin. I paid and waited two days for the courier to pick up the package. On the third day after receiving the message that nobody would pick up also that day, I decided to bring the package to the GLS depot. When done this... they started processing this package to send to... Dublin, to me. This is COMEDY. Today I received message package is delivered to me... I wish to mention it should be delivered to Romania not to Dublin Ireland. What are you doing there?-----------Update:On Saturday evening, my neighbour received a package. I received the package from him on Sunday. Therefore, instead of going to Romania, my package went to Dublin after five days.-----------Update:The package is collected after 9 days. The company is now engaged in a conversation. That's good news.

1
Date of experience: Nov 26, 2022
sybernova25
COMEDY!!!!!

COMEDY!!!!! Unfortunately, it is the worst experience I've ever had. I am trying to send a package to Romania from Dublin. I paid and waited two days for the courier to pick up the package. On the third day after receiving the message that nobody would pick up also that day, I decided to bring the package to the GLS depot. When done this... they started processing this package to send to... Dublin, to me. This is COMEDY. Today I received message package is delivered to me... I wish to mention it should be delivered to Romania not to Dublin Ireland. What are you doing there?-----------Update:On Saturday evening, my neighbour received a package. I received the package from him on Sunday. Therefore, instead of going to Romania, my package went to Dublin after five days.-----------Update:The package is collected after 9 days. The company is now engaged in a conversation. That's good news.

1
Date of experience: Nov 26, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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