gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

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Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

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Review Time

Beatrix P.
Out of the box issue not solved for over a year.

Commercial laptop, over 2,5k.Out of the box audio issue - have to refresh any video after 10-20 minutes because of audio delay.For OVER A YEAR they are not able to help. Over and over, calling and calling, taking weeks to answer - all of that on extended warranty.Worst experience ever, I am miserable using their product and I regret ever getting it.

1
Date of experience: Mar 30, 2022
Charle R.
Out of the box issue not solved for over a year.

Commercial laptop, over 2,5k.Out of the box audio issue - have to refresh any video after 10-20 minutes because of audio delay.For OVER A YEAR they are not able to help. Over and over, calling and calling, taking weeks to answer - all of that on extended warranty.Worst experience ever, I am miserable using their product and I regret ever getting it.

1
Date of experience: Mar 30, 2022
Nancy
Out of the box issue not solved for over a year.

Commercial laptop, over 2,5k.Out of the box audio issue - have to refresh any video after 10-20 minutes because of audio delay.For OVER A YEAR they are not able to help. Over and over, calling and calling, taking weeks to answer - all of that on extended warranty.Worst experience ever, I am miserable using their product and I regret ever getting it.

1
Date of experience: Mar 30, 2022
Connor Lewis
Excellent service

Excellent service. I had a small issue with a delivery which was rectified very quickly. First off how refreshing to be able to contact a delivery company over the phone. The person I dealt with was very helpful and my issue was resolved in a few minutes. DPD and Fastway could learn a lot from GLS.

5
Date of experience: Mar 29, 2022
LJ68
Excellent service

Excellent service. I had a small issue with a delivery which was rectified very quickly. First off how refreshing to be able to contact a delivery company over the phone. The person I dealt with was very helpful and my issue was resolved in a few minutes. DPD and Fastway could learn a lot from GLS.

5
Date of experience: Mar 29, 2022
Tucker Adams
BEST ASSISTANCE IF NEEDED

This gives peace of mind knowing the AA are looking after you.

5
Date of experience: Mar 29, 2022
Jeremiah Johnson
Parcel:

Overall I was happy with Solar who called me when he was nearly here as I requested. He was polite & helpful. I was relieved that my parcel was here as I couldn't track it all morning due, to being given the wrong Company Name. So it all worked out in the end.

5
Date of experience: Mar 25, 2022
Tony
Parcel:

Overall I was happy with Solar who called me when he was nearly here as I requested. He was polite & helpful. I was relieved that my parcel was here as I couldn't track it all morning due, to being given the wrong Company Name. So it all worked out in the end.

5
Date of experience: Mar 25, 2022
NP52
Very poor

Very poor, rejected the claim for my egr valve even though it’s covered under my warranty , said it was due to terms and conditions .Also very unprofessional took far too long to reply to my claim insisting that the garage hadn’t submitted the diagnosis when actually it was on the system and they just hadn’t bothered to check even after ringing them twice , I am now having to Persue other routes to try get them to pay out as they have broken the contract agreement.

1
Date of experience: Mar 22, 2022
Irma Scott
Vary bad service

Vary bad service, aa warranties doesn't honor genuine claims.

1
Date of experience: Mar 22, 2022

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Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

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