Review Time
Since I have discovered Godiva Secret Wigs, I have been very pleased with their wigs and customer service!I have purchase 10 wigs from them and love the looks and the freedom these wigs give me! Everyone loves the wigs on me, even my husband thinks I look great with one on! I don't understand the negatives on this site. They are top quality and worth the price. Peggy
I wouldn’t write this review had they been willing to stand by their product and make things right but that didn’t happen. I bought the first wig less than 30 days ago and it is like a Brillo pad. It’s unwearable. I followed their care instructions with shampoo and conditioner, no heat and I didn’t even brush it the way I’ve seen them do it on the video. I was extremely gentle with it. When I first received it, I loved it so much I bought another one and then bought a 3rd within 2 weeks. When I realized what bad shape this was in, I reached out to customer service who informed me that returns are only for 20 days and they cannot have been worn. How else would I know what terrible quality this was if I hadn’t worn it? So the 1st one can’t be returned because it’s been worn and the 2nd can’t be returned because it’s been over 20 days. The third is definitely going back. So out of over $1200, I’ll get around 25% back after return fees. They clearly know the quality is poor and that’s why they don’t stand by it.I was in the Facebook group and saw comments about how crunchy other people’s wigs were after only 3-4 washings but they’re removed quickly. My comment was removed super quick this morning and there was nothing rude about it. I was empathizing with another woman who was also in my shoes after only weeks. The only way people can be warned and save themselves the cost of $400 per wig that I spent is to post in places like this. Please keep looking. I’ve had wigs that have lasted for years. These never will. Buyer beware!
IPurchased two wigs at different times but the color was so wrong I credited the first one and they charge for restocking the second one I really loved the style but again the color was wrong so did an exchange credit . They received the wig back five days ago and have had this money a month now I want to order my wig with the credit but I was told it takes 5-10 business days What a rip off Sadly will be the last time I deal with Godiva secret wigs . The person that answers the phone is not helpful or pleasant You get the feeling she could not care less
Been purchasing and wearing GSW’s since 2019. I love them - they are very real looking and comfortable. I wear the toppers. Love the customer service and prompt delivery. I take my pieces to the hair dresser for trims and thinning. Just love the quality and the product. They are beautiful!
I have been wearing GSW for over a year now. I like their customer service , shipping is quick and the wigs do look like pictured on the website. But there is one flaw, all of the wigs really look the same. The wig cap is the same. It is comfortable but basically all of the wigs will give you the same look. This is why I cannot give them five stars. I love their accessories, especially the shampoo and conditioner.
I have been wearing GSW toppers since the begining of the year. I have 3 Cristi, Curly Top and Bella top. I wear each as my hair length changes and have been complimented on my hair with each of them. I have always worried that people passing when I'm sitting down may be able to ' see the join' but yesterday I saw a photo taken in the pub by a person standing behind me giving a close up of the back of my head. Even I couldn't see where the topper ended and my hair began. I am even more confident in wearing them now. Thankyou ladies.Lesley Partner in the UK🇬🇧
Very disappointed. Given that the wig comes in a USPS box and a Ziploc bag, with their popped through tag, it does not rate the stars it gets. It was ill fitting and I am an experienced wig wearer. It was thick in some spots and thin in others. I wouldn't even wear it out to get the mail. It does not resemble in any way the wig shown on their site. I had ordered from them once before and the wig was just "ok." It was very thin and I could see the wefts through the back. I thought I would give them one more shot after a 20% off sale was offered, but I wouldn't even wear this if it was offered for free. Awful. I won't take another chance ordering hoping that the "third time will be the charm." Uh, un. I'm done. What you see is not what I got.
Claim your business profile now and gain access to all features and respond to customer reviews.
Shop high quality wigs from Godiva's Secret Wigs. We offer the most stylish, modern wigs for any look. We sell short wigs, long wigs, lace front wigs, monofilament wigs and more! Free Shipping for orders over $99.
justfloow.com
myperfumeshop.co.nz
idermalight.com
iherb.com
mysweetsmile.com
otbhair.com
joeymed.com
athenahair.co.uk
estemedicalgroup.uk
thehandmadesoapcompany.com