Review Time
Bought our first house with goodmove and had a very positive experience! Our Sales Progressor Zoe was brilliant, she chased up the Solicitors, answered all our questions and replied to emails quickly. Great communication and very friendly, we had weekly contact on the phone as we were looking to complete withing 8-10 weeks and thanks to Zoe we completed in just under 10 weeks. Any issues we had in the house before purchase (like a small leak on a toilet and one of the windows) was dealt with very quickly and everything was up to a good standard and in good working condition when we moved in! Thank you for your hard work Zoe, and thanks to goodmove for our first beautiful house.
Katie has been excellent throughout the whole process. She has communicated with me and kept me informed along the way. She is an excellent ambassador for your company and has demonstrated fantastic customer service in a professional, friendly and compassionate way. I would not hesitate to recommend your company and I hope Katie gets rewarded and recognised for her incredible actions. Everyone needs a Katie in their lives.
Greg was my point of contact at Good Move and he was quick to respond and really went the extra mile to get my house sale over the line at a mutually beneficial price point. The process was quick and relatively straightforward.
When my house wasn't selling, I was starting to lose hope. Good Move reached out to me, and I'm so glad I decided to give them a try. From the very beginning, they proved why that decision was the right one.Throughout the entire process, the team at Good Move demonstrated genuine professionalism and dedication. However, I must give particular praise to Sophie Glynn, who has been absolutely outstanding. Sophie went above and beyond at every stage, keeping me constantly updated and maintaining excellent communication throughout. Her engagement, persistence, and can-do attitude made all the difference when things could have easily fallen apart.We completed on 3rd November, and I have no doubt whatsoever that this would never have happened without Sophie's tireless efforts and unwavering commitment. She truly is an asset to Good Move, and I cannot recommend her highly enough.If you're considering using Good Move, do so with confidence – but do try to have Sophie on your team. Fantastic service all round.
We recently completed on our house with Goodmove, and throughout the process I was in frequent contact with Katy — both by email and phone — for updates and guidance. She was truly the saving grace for us, bringing calm and clarity when our solicitor unfortunately wasn’t very helpful.Katy was always quick to respond, genuinely caring, and her customer service was on another level. We were so grateful for how much she helped us through what was a very stressful time. Nothing was ever too much trouble, and she handled everything proactively and efficiently.Katy is an absolute asset to your team. From both of us — thank you! We always say the best part of the buying process was Katy. She was the only person we could rely on for accurate information, and we would have been lost (and very stressed!) without her. Keep being amazing!
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