gopure.com

2.4
2.4 Based on 19 reviews

GoPure: moving sustainability to the mainstream...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.4

/
5

19 Reviews

5 Star
26%
4 Star
11%
3 Star
0%
2 Star
0%
1 Star
63%

All Reviews

Filter Reviews

Review Time

Heidi
Let me start by saying I love this…

Let me start by saying I love this company’s products. However, their subscription program and customer service leaves much to be desired. I canceled my subscription because I had too much product and they sent it to me anyway. This happened twice. The second time, I immediately emailed them as nobody answers their customer service number. I indicated I wanted to cancel the order and my subscription. I received an email back indicating that because of their expedited shipping times the order had already been sent out, but they would offer me the order for 50% off. I emailed them back asking if the entire charge would be reversed and then a new charge would be applied or would they just credit me half of the charge. I indicated that I would be willing to keep the order at the 50% discount. I did not receive an email back but did receive a text message later in the day indicating that my order had shipped. I checked my account and saw that the original charge at the full price was still on my credit card and was indicated on my go pure account. I found it to be very deceptive to have indicated that the order had been sent out when indeed it hadn’t. My trust in this company has gone out the window and I’m sad to say that I will no longer be using their products. Beware of signing up for their subscription service as it is difficult to put a pause on it and you will end up with an excess of product. Shame on you go pure.

1
Date of experience: Dec 10, 2024
Major Tripp
Wow! Very shady. Buyer beware

Wow! Buyer beware! Really really shady company. You try to buy one time and they literally scam you into subscribing. Then it took me half an hour to figure out how to unsubscribe. Then I canceled my entire order. Because if they’re going to try to scam me from the very first time, I try to order something it’s obvious that the product’s gonna suck.

1
Date of experience: Nov 26, 2024
Joanna
Terrible

Terrible. Wasted may more time than I should have emailing customer service as there is no way to call. Took screenshots as their website was showing one price then it would “magically” increase at checkout.I was sent email after email blaming the exchange rate, despite my screenshots showing clear proof that both were in Canadian $. Seems like a scam…They are hoping you don’t notice the extra cost at checkout. I won’t be buying this product.

1
Date of experience: Nov 14, 2024
Michelle Maccario
I ordered directly from the goPure…

I ordered directly from the goPure siteto make sure I didn’t get a knock off product. For over 6 weeks I have been faithfully using the brightening and even serum followed by the the dewy serum and vitamin C moisturizer in the mornings. At night, I use the firm and lift serum and anti wrinkle moisturizer. Plus, the firm and lift neck cream both morning and night. There have been 0 changes in my skin’s appearance. Literally wasted over $200.They definitely push and try to make you sign up for a subscription. Thankfully I canceled mine. These products don’t work and are just hyped up by influencers on social media. Their marketing game is strong. Their product, not so much. Save your money.

1
Date of experience: Nov 01, 2024
Adriana Mier Siciliani
You are signing up for a subscription

You are signing up for a subscription. There is no customer service number and under subscription management, you can only delay the orders but not cancel them. I sent an email for cancellation and still received another order after.

1
Date of experience: Oct 21, 2024
Sandy young
I purchased Gopure for over two months…

I purchased Gopure for over two months ago and I been using it everynight and daytime and no results.. i just fund out you can buy it at Amazon for 19.99 and Walmart for $5.98 and I purchased two 1.7 Oz each $45.00 Dollars total of $90.00 plus shipping and No result what's so ever don't waste your money on this product it's not worth it..if you wanna try it buy it at Walmart for $5.98 if I only did my research I would of saved a lots of money!

1
Date of experience: Oct 05, 2024
dee kerr
Ordered weeks ago and absolutely…

Ordered weeks ago and absolutely nothing! This is a scam! Avoid

1
Date of experience: Sep 25, 2024
Ladonna Field
I have been using GoPure for a few…

I have been using GoPure for a few years now and absolutely love it. I have only had to contact customer service one time and the issue was resolved immediately! Super friendly and my face looks amazing at 54 years old! I highly recommend!

5
Date of experience: Sep 02, 2024
Mary Harper
I’m telling you this is a scam I’ve…

I’m telling you this is a scam I’ve tried it now for over a month no results at all. Save your money. A lot of hope no results.

1
Date of experience: Aug 31, 2024
Heather.
Like hel canceling my orders

Like hel canceling my orders. Auto orders.

5
Date of experience: Aug 30, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More