gratsi.com

4.9
4.9 Based on 20 reviews

...

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Average Rating

4.9

/
5

20 Reviews

5 Star
88%
4 Star
4%
3 Star
4%
2 Star
0%
1 Star
4%

All Reviews

Filter Reviews

Review Time

Ruth Williams
Thank you for your prompt reply. I was home the other time and had the gate at the end of the drivew

Thank you for your prompt reply. I was home the other time and had the gate at the end of the driveway open. I can’t hear if they don’t honk the horn. The driver can leave my order just beyond the gate and it will be fine. It says I have to sign for it but if the driver doesn’t alert me I won’t know they are here. Is it possible for you to instruct the driver to leave it just beyond the gate behind the trash can and I will get it?

5
Date of experience: Feb 25, 2026
Rebecca Prather
Gratsi is the best! Their wine is so good & customer service is quick, kind, & efficient. The white

Gratsi is the best! Their wine is so good & customer service is quick, kind, & efficient. The white wine is my favorite but I also enjoy the red & rose. My husband has never been a wine drinker but found himself loving the red. I normally hate rose but actually really like their rose. Since discovering Gratsi’s wine I can’t drink other wines because they now taste so sugary. I’d recommend this wine to everyone.

5
Date of experience: Feb 25, 2026
Jack
Never heard from Gratsi customer service explaining that their supply was backordered. We never rec

Never heard from Gratsi customer service explaining that their supply was backordered. We never received our purchase, so WE contacted them. "Oh we're sorry" was their lame response. Terrible communication, with NO customer service! Although we like their wine, we won't do business with a company that doesn't take care of their customers.

1
Date of experience: Feb 05, 2026
Miranda
Shopping is a breeze, wine is fantastic, and tastes refreshing.

Shopping is a breeze, the wine is fantastic, offering a refreshing and clean taste. I appreciate the boxes, which are convenient for carrying to camping trips without the risk of glass breaking. The quick delivery is a plus, often arriving much sooner than anticipated. I also enjoy the surprise that comes with the purchase. Most importantly, I love the convenience of having wine readily available without the need to visit a store.

5
Date of experience: Dec 30, 2025
Faye Turner
Excellent Response to Shipping Issue

I encountered a shipping issue that was probably not the company's fault. Their support team (Elaine) replied within an hour and promptly resent the entire order!

5
Date of experience: Dec 02, 2025
GB12
Outstanding customer service

The representative was very helpful in changing the delivery location. The customer service is excellent—efficient and knowledgeable. Thank you!

5
Date of experience: Dec 01, 2025
Abigail Butler
Quick resolution for shipment issue

I encountered a shipment issue that likely wasn't the company's fault. They responded promptly, and the representative resent the entire order within an hour!

5
Date of experience: Dec 01, 2025
Ellie Wilson
Fantastic advertising

The advertising is fantastic! I can almost taste the wine as it’s being poured.

5
Date of experience: Nov 30, 2025
Appreciate the easy order change

Thank you for making it easy to change our order! Our company didn’t visit, so we didn’t consume much wine. Thanks again!

5
Date of experience: Nov 28, 2025
Increase K.
Quick address update

I submitted the wrong address. I sent an email, and they updated it in just three minutes. Excellent service!

5
Date of experience: Nov 26, 2025

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