graysstorageandremovals.co.uk

5
5 Based on 172 reviews

Grays Storage and Removals Ltd are a family owned company established in 1977.We operate from our London and Essex sites providing professional relocation and Storage services for both home and office. we have a central London office open to the public fo...

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Average Rating

5

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5

172 Reviews

5 Star
99%
4 Star
1%
3 Star
0%
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1 Star
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Friendly & Professional Movers

Gray's took our booking on at short notice, were friendly, professional and speedy - happy to recommend!

4
Date of experience: Feb 02, 2023
Hannah Fisher
The service was great from start to…

The service was great from start to finish. I got quotes from around 5 removal firms. Grays was the only one who came to do an in person survey of my apartment. This coupled with their progressional accreditations and associations gave me the confidence to go with Gray, I was confident a) they would provide the right size van and enough movers b) the move would be handled professionally.Before the move Tricia was always prompt and helpful in answering any questions I had. One the day the guys turned up early and had a van big enough for all our stuff. They were friendly, fast and informative. They had all the materials needed to safely move our belongings from mattress covers to blankets for mirrors and protectors for our desktop monitors. They also dealt well with the difficult access to house!Grays were recommended to me by a friend and if you’re looking for a friendly, professional, fast removal company I’d highly recommend they also.

5
Date of experience: Jan 14, 2023
Jana Smith
BEST REMOVAL VAN COMPANY!!!!

I have had Gray’s removal company assist me with moving on the 9th and 13th January 2023. Everyone who attended was absolutely incredible. Robert and his team made the entire process so seamless and stress free. Every person who assisted on the day went the extra mile to ensure everything was exactly where we wanted it to be and we’re extremely careful with all our possessions. There were no time pressure in terms of getting things done and the consideration from the team was second to none. They also assisted with the packing and packed everything in what seemed like minutes! Hugely efficient and all in all wonderful bunch of people. I would highly recommend Grays removal van to anyone looking for an easy, stress free and calm moving process.

5
Date of experience: Jan 09, 2023
Jeanie Adams
Fantastic Client Service and Brilliant Removal Process

Tricia, Rob and the whole team at Grays are absolutely fantastic. The level of client service is brilliant, with a member of the team came around to quote for the move, followed by the full quote received very shortly after. On the day, the team arrived early and had our 3 bedroom house packed up incredibly quickly. The team made the moving process incredibly smooth, and couldn't recommend them enough!

5
Date of experience: Nov 21, 2022
Duke Morgan
A great team doing a fantastic job

I can’t thank or recommend the team at Grays highly enough. They were all so polite and friendly, worked very quickly and carefully, and made moving day a really great experience! From estimating, answering my questions, delivering the exact number of boxes I needed, to their amazing attitude on the day, everything worked like a dream. They even gave me a lift in the van to my new house because I don’t drive! Exceptional service, thank you all.

5
Date of experience: Nov 10, 2022
Chaz Brown
An outstanding team that goes above and beyond to get the job done!

The Team at Grays is by far the best I've worked with, in London, or anywhere else for that matter. First, they are all lovely human beings, extraordinarily polite, with exceptional consideration to your living space and belongings. Second, they are solution oriented and go above and beyond to find a way to achieve your moving objectives in the most cost effective and considerate manner. (these gents are not afraid of hard work, unlike so many today) Third, it's clear that they've worked together for many years as they are a well oiled machine that excludes teamwork and respect for one another in everything they do. All of this translates to exceptional customers service and experience with a product and price point that is unbeatable.

5
Date of experience: Nov 04, 2022
Harmony Ross
Excellent from start to finish

Excellent from start to finish. We had a full packing and removals service from London to Sussex. Packing was done quickly and carefully, the removals team were excellent and all items delivered safely. They were even able to take some of our bulky items down several flights of stairs which I had worried wouldn’t be possible. The team were helpful, polite, arrived on time and all round brilliant. Would definitely recommend!

5
Date of experience: Nov 01, 2022
Allen Howard
OUTSTANDING

I have given 5 stars but would have given 10 if possible!Grays storage and removals service has been nothing short of exceptional. It was the only company who came to visit my property before giving me a quote for moving. They really studied all the specifics (fragile items, plants...) and tailored their services accordingly. Fiona was on the phone to answer any queries I had with an incredible level of care.On the day of the move, a full team of 6 arrived at 7AM! They were all extremely considerable, polite and professional. And so efficient!They each went out of their way to ensure the smoothest possible move. I felt extremely looked after.I have moved many times in London and this was by far the best experience I have had, truly fantastic.

5
Date of experience: Sep 23, 2022
Josephine Rogers
Grays storage packed and moved us with…

Grays storage packed and moved us with less than a week notice. Packing was superb. On the moving day, the 4 crew team was professional, caring and patient while we were waiting for the completion with solicitors. They also handled the moving to a high rise appartement with skills and experience. On a stressful completion day, their professional and calm were very much appreciated!

5
Date of experience: Sep 16, 2022
Emerald
If I could leave 10 stars I would

If I could leave 10 stars I would, Robert and his team were outstanding while moving me to my new home. They got soaked to the skin while packing and soaked to the skin unpacking the next day. But most of all I was under immense pressure and stress as we hadn't exchanged or completed on the moving day they waited outside my new house for 8 hours until we got the keys without complaint. They started at 06.00 and it was dark when they left for their long drive back to London. The icing on the cake is their rates are also excellent. If you're going to move use these I would never go anywhere else. AMAZING!!!

5
Date of experience: Sep 09, 2022

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Business Details

  • Grays Storage and Removals Ltd are a family owned company established in 1977.We operate from our London and Essex sites providing professional relocation and Storage services for both home and office.
    we have a central London office open to the public for all your packaging supplies

  • email grayscontracts@aol.com
  • call 02085252888
  • language https://www.graysstorageandremovals.co.uk

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