Review Time
We recently stayed at Alward House near Salisbury for the Christmas week. The house and grounds were stunning and it felt a real treat and privilege to be able to stay in this magnificent house. The team at Group Retreats were very helpful at every step and the maintenance guy (Duane) was super helpful when we had a short power cut that stopped the flow of gas. Definitely recommend this beautiful house to others.
Horrible WiFi No pressure in the showers would have been better stood outside in the the rain to get a wash.The house was dirty.Piano had loose keys and chipped wood at the bottom on arrival but they thought they could bill the guests.Left the house in a better state than we got it yet they had the nerve to take the deposit.
Got all the extended family together for a pre Christmas gathering. been a long time since we all managed to be together in one place as there are so many of us but group retreats had a property with ample room for us all and it was great. We all agreed it was a real old fashioned traditional Christmas, long walks, playing games, eating together at the very large dining table, sitting in front of an open fire chatting. Property had everything we needed and more, couldn’t have been better. We’ve decided we will try to do it every year from now on. Thank you group retreats.
Had an early Christmas with all the family, property stunning and the surroundings even more so. House had everything you could need, lovely and clean, beautifully decorated for Christmas, open fires and well appointed rooms. There were a few minor issues, nothing worth mentioning and a quick phone call and all was sorted with minimal fuss so no impact whatsoever on our experience. Have to thank all the staff at group retreats for making our stay so wonderful and stress free. Will definitely be back.
My stay at Glentworth Hall was nothing short of a nightmare, and I regret choosing this place for my trip. From the moment I arrived, it was clear the property was severely under-maintained, and things only got worse from there.First, the showers were a complete letdown. The water pressure was barely a trickle, making it impossible to enjoy a proper shower. To add to the frustration, the beds were broken and uncomfortable, leaving us with no rest throughout our stay. It felt like everything was falling apart.Cleanliness was another major issue. The sofa had tweezers stuck inside it, and cobwebs were present in nearly every corner of the rooms. It was obvious that the cleaning staff weren’t doing their job properly, and we were left feeling uncomfortable in a space that should have been welcoming. The jacuzzi bathtub was also a huge disappointment — it was broken, and when I tried to use it, dirt came out instead of water.The washing machine and dryer were both out of order, which made doing laundry impossible. Even worse, the Aga wasn’t working, so we were unable to use it for cooking — something that was promised as part of the experience.To add to the overall discomfort, the lights in several rooms were constantly flickering, which made the environment feel unstable. We also experienced a serious lack of privacy in some of the bathrooms, which was a real concern for a group hoping for a relaxing, private stay.Lastly, the internet was absolutely terrible. The Wi-Fi barely worked, leaving us disconnected and frustrated.In short, Glentworth Hall was a massive disappointment. It’s clear the property is not being properly maintained, and the promised luxury simply isn’t there. I would not recommend this place to anyone, and I won’t be returning.Please do not book for your own sanity
We’ve stayed at a couple of AirBNBs. One was outstanding and we gave it a great review. The second was a huge let-down, (Glentworth hall). Caretaker was clearly a “don’t give a damn” person. Bed that felt like plywood furniture, dish washer smelled when opened, no pressure from the showers had to resort to one shower for the whole family to use, washing machine and dryer kept on coming up with error codes contacted the care taker no show no surprise there,internet felt like we were back in 1993.Bunk beds had broken planks, unsafe to sleep in. tried to sleep in the spare beds, but caretaker couldn’t provide any duvets. Absolutely appalling service, will never be booking with Group Retreats again!!!!
I arrived @ glentworth hall on the 17th dec 2024.The place looked beautiful but unfortunately soon as I entered. I was disgusted with the cleanliness of the rooms, it took us multiple hours to clean it. I have no idea what your maids are doing. The kitchen floor was that dirty my slippers were sticking to the floor. WiFi was absolutely terrible. Showers were horrendous too. The worst shower I have had ever.Furthermore, i was injured by the bed which was worse as I have chronic back pain. We asked for more duvets and we were ignored. I do not recommend this place and will not be staying here again.I don’t normally put a review up but I’m pre warning anyone else who wants to stay @ this place.
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Group Retreats provides large-group high-end accommodation in unique and beautiful country houses.
Recognising that large groups often struggle to find appropriate accommodation and that luxury housing for such groups was in short supply, we set out to find the perfect country homes for our customers to enjoy.
Our vision is not only to provide your group with a comfortable stay, but to give you an unforgettable experience of staying in a quintessential English country home. You will discover unique settings for a family break, corporate function or a milestone celebration; which you can enjoy in your own way.
Typically, our properties are large historic listed buildings with extensive grounds and beautiful gardens. Swimming pools and spas are features in most of our places, along with games rooms packed with snooker, pool and other games. Our properties are generally in quiet, isolated locations, surrounded by countryside – perfect for exploring.
At Group Retreats we can help you plan an unforgettable trip.See more
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