grove-dean-insurance.co.uk

4.7
4.7 Based on 201 reviews

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Average Rating

4.7

/
5

201 Reviews

5 Star
85%
4 Star
6%
3 Star
3%
2 Star
2%
1 Star
4%

Filtered Reviews

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Review Time

Mathew Taylor
I spoke to Archie today

I spoke to Archie today. He was friendly, helpful, clear in his communications and professional. He answered my questions fully and gave me confidence that his information was 100% accurate.

5
Date of experience: Mar 18, 2026
greame easter heat 2 u limited
smooth renewal.no dramas

smooth renewal.no dramas

5
Date of experience: Mar 18, 2026
Mr Aikenhead
Always hassle free dealing with G&D.

Always hassle free dealing with G&D.Right product,right price and simple systems online.Keep up the good work team.

5
Date of experience: Mar 18, 2026
Alan Scott
good service

4
Date of experience: Mar 18, 2026
Anne Duggan
Don't agree to automatic renewal of insurance policies

Having taken out contents insurance via Grove & Dean last year, with automatic renewal being included, I was disapointed to not be given the chance to review my position when renewal came up in March, particularly when their renewal price was increased by over 40%. I decided to cancel, prior to the renewal date, but was still charged a £20 admin fee as Grove & Dean had already debited my account, which surely should only be done on the day of renewal. I shall certainly be very wary of this practice in the future and can only cite physical injury at the time as having prevented me from being on top of the situation, as I normally am.

2
Date of experience: Mar 18, 2026
Highbridge. AA
It was easy to Reinsure

It was easy to Reinsure

5
Date of experience: Mar 17, 2026
Carolyn
Really straight forward and very…

Really straight forward and very competitive.

5
Date of experience: Mar 17, 2026
MikeV
V good price for premium including…

V good price for premium including breakdown cover. Immediate Response when I pointed out that quoted NCD from G&D subsidiary was wrong. Noted that G&D will only quote 5 years NCD when I possessed more than 20 years NCD when I first took out G&D insurance 5 years ago.

5
Date of experience: Mar 17, 2026
Mr Peter Paulukiewicz
Renewed with no hassle with competitive…

Renewed with no hassle with competitive price for what I needed

5
Date of experience: Mar 17, 2026
Jill
I'd been travelling for 2 months and…

I'd been travelling for 2 months and wasn't able due to time zones etc to ask a couple of questions which I couldn't see on my documents.Chat line informed me tough luck the DD was going through 6 days later.I understand your strict rules, but as an elderly person not sure this on line service only, and no personal/customer service is my way of insuring my car.The first insurance I took out with you, I spoke to someone on the phone, wasn't long and you had my business. Hadn't changed my insurance provider for more than 20 yearsThank you

3
Date of experience: Mar 17, 2026

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