Review Time
Purchased a pair of these boots, lasted much less than a year. Large hole appeared above sole and hardly used them. Customer service didn't want to know because they could not find a record of our purchase. We had lost the reciept but they couldn't find the transaction... Straight in the bin. Waste of money.
Purchased a pair of these boots, lasted much less than a year. Large hole appeared above sole and hardly used them. Customer service didn't want to know because they could not find a record of our purchase. We had lost the reciept but they couldn't find the transaction... Straight in the bin. Waste of money.
I purchased a pair of Grub chainomatic boots for light logging in the forestry over the winter months. Over a short period of time and limited use the area above the heels started to crack. I contacted the seller and Grubs but to no avail. They have refused replacement or refund due to the boots showing signs of wear and tear. The sole is like new therefore not over used or mistreated. They say used for driving causing the cracks to appear above the heel seam.Not worth the money i’m afraid and the company not forthcoming with any compensation, discount or replacement.
Grubs Frostline 5.0, not a wellie boot more like an ankle boot with lining, soaking wet ankles, shins and calf muscles, not waterproof whatsoever, pointless wellies, wellies are for wet cold winters. These can't be worn when its wet, absolutely pointless my legs and ankles soaking wet. DO NOT BUY THEM
After only 2 hours one of my Midline boots started to make a loud flopping noise each time I took a step, and I could feel a 'tapping' on my foot; it was obvious that the main part of the sole was not properly attached to the underside of the boot. Luckily the online company I purchased from promptly refunded after I sent them a video of the defect and proof that I had cut out the logo (defaced the boots). Such a shame as my first pair, purchased five years ago, were reliable until just recently when the tops began to crack and split on the toe crease. Perhaps grub changed their manufacturer....
I followed all the care instructions meticulously, but unfortunately, the boots only lasted a year before splitting in several places. I reached out to the company to ask if this level of wear was expected, but I never received a response. Very disappointing – I expected better quality and at least some customer service.
As I’ve now found out these boots do not last long (7 months) before splitting and when you try to make a warranty claim they just come back with what appears to be the standard reply ,Unfortunately, Grubs Boots have a 12-month manufacturing warranty against manufacturing defects, this is not a guarantee. Due to the age of the boots, and the nature of the fault, this would not be covered under our manufacturing warranty and would be classed as accidental damage arising from 'wear and tear'.Between one month and nine months boots can endure a hard life in mud, chemicals, and animal waste. Exposed to heat and other elements that can damage the boots. Maintenance and care are the key to long life. All Grubs boots carry a tag advising the user to care for them, clean them and oil them. We ask that users wash their boots after each use to remove all the inground dirt. They should apply an aftercare product such as REVIVEX and store them away from any radiators or direct sunlight.I’ve had grub boots in the past and it seem the quality has gone down hillIf you wear them daily as I do for dog walking choose another brand as these don’t lastI brought them from totally wellies and they are of no help,
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