Review Time
If you are looking for an Estate Agent in Ivybridge I strongly recommend Mr Jon Curtis-Hawker, and his team, at this branch of GTH. Not only did he find a buyer for my parents house almost immediately but because of all the sad circumstances involved for me personally and bearing in mind that I lived hundreds of miles away he went above and beyond in taking care to make sure the house was looked after as it was empty and that the sale proceeded smoothly. He helped me so much with things I could not deal with because of the distance and was so reliable and courteous and respectful in every way. Always obtainable and always got back to me even when he was on holiday. A pleasure to do business with. I am so pleased that I decided to use the Ivybridge branch and in particular Mr Curtis Hawker. Thank you so very much.
Poor end of tenancy service. Avoid GTH if you can. Quarterly property inspections are treated as a tenant nitpicking exercise whilst maintenance issues they should be sorting or raising with the landlord are ignored. Lights left on, property not locked up after inspections and when you raise this, merely due to property insurance implications, they don't like it. End of tenancy deposit return takes too long. Messages ignored. Just terrible serviceQuick response back from GTH team appreciated. However this does not address the issue that S.L.As appear more important than customer service, especially for exiting customers, who feel de-prioritised. Moving home is an expensive outgoing, with deposits ordinarily being a significant aspect of this. Once deposit repayment agreements and any applicable adjustments have been made, the button should be pressed, not excuses made. If no resolution is forthcoming within 7 days, the matter will be passed for assessment to the Property Ombusman
We have bought and sold property with GTH Dorchester, so we were very confident to choose them to market our home in Poundbury.Within a few weeks we had a buyer and Will was an excellent communicator throughout. The sale was completed within a few months with great expertise! The team at GTH were professional from start to finish, and we would highly recommend the Dorchester branch for buying or selling a property.A massive thank you to Will and all the team at the Dorchester branch!Mr & Mrs Macintyre
From start to finish the experience was excellent. Always available at the end of the phone. Knew who we were and always listened and acted. A particular thanks to Isla who sold our house. She was so good at showing potential buyers around. Brilliant personality. Special thanks to Bill Cosgrove. He is so good at his job and really does progress the sale along. Just a great team
With so many bad estate agents out there I feel like when you come across a decent one they deserve praise. GTH were great throughout our purchase. Bill (William Cosgrove) in particular pulled out all the stops to get us across the line in what proved a problematic chain. Seeing how the other estate agents operated throughout the chain only reconfirmed that these guys were justified as one of the best companies in the SW. Thanks again to GTH Taunton from Oli & Jo
Extremely poor service with even worst communication.Unfortunately this site does not allow me to leave zero stars.GTH were unable to support viewings and often their communication was 7 to 10 days out of date based upon the updates received from both the sellers and purchasers Solicitors. William Cosgrove, who holds the role of "Sales Progressor" did nothing to help orchestrate the exchange or completion of the sale despite pretending to his colleagues he was involved. GTH brand boasts to be one of the 'exclusive' estate agents on the high street, unfortunately they brought zero value to the engagement. They dragged the whole process out to In the end to get to the point of completion we facilitated direct discussion between the purchaser and sellers, bypassing the estate agent in totality. Go to Humberts or Fine and Country estate agents if you are truly considering selling your home.
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With 180 years of experience, Greenslade Taylor Hunt is THE West Country property and auction specialist. Retaining our independent status, we are a firm that cares about our clients' interests and one that can help with an array of property needs across Somerset, Devon, and Dorset. The collective experience of our partners and staff is brought together to enable you to get the most from your property assets. See more
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