Review Time
zero star, I was booking directly with Argyll Guest house in Glasgow, is what I thought, for a night within my budget, just a £1 less than another hotel on the same street where I will stay the week before, after giving my CC details the confirmation arrived with an extra £20, immediately contacted them back that I could not afford the £60 plus they charged me, sent 5 emails within 30 minutes with not response, when I realised that it was an independent travel company and not the hotel, I resigned myself that I been scammed and needed confirmation from the hotel that a booking has been made, they blocked my email and the hotel is not answering e-mails either, I refused to call to avoid further costs, but I am furious, there are reputable agencies I could book with, but I been told twice by hotels that booking directly with them save them money and that was I was doing, although the week before I am staying in a hotel where Agoda was cheaper than the hotel directly. If Argyll Guest House is letting an agency to intercept bookings or no, I feel I might have been scammed of £60 +, as a frequent traveller on a pension, I have never pay more than £45 anywhere, and Glasgow always been a place easy to find accommodation for no more than that.
Avoid this service at all costs! I mistakenly booked my dates a day off, and they refused to assist in changing the reservation without forcing me to cancel for no refund and rebook. There’s absolutely no grace period, and the customer service is dreadful—it's a total scam. I ended up losing $500 because of this service. I hope you don’t face the same issue.
I booked a room through this platform. While the booking was confirmed, be aware that the 'Taxes and Fees' were exorbitant—almost $91 on a $160 room—and the reservation is strictly non-refundable. Ensure your plans are solid before proceeding to payment.
Scam alert - avoid at all costs! I tried to book directly with a hotel but was redirected here. The listed price was much lower than what I ended up paying after hidden charges. When I tried to manage my reservation, it didn't work. I ended up with a booking that had no connection to the hotel and a non-refundable reservation. This is a blatant scam.
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