gumroad.com

1.1
1.1 Based on 81 reviews

Gumroad is a platform that enables creators to sell products directly to consumers....

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Average Rating

1.1

/
5

81 Reviews

5 Star
1%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
96%

All Reviews

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Review Time

Le_Kronembourist
Unexpected Account Closures

Your account can be closed without notice at any time. Growing your business with this service is impossible. It's very untrustworthy. The support team doesn't take the time to review your case and just suspends your account, locking your payouts. They charge an excessive 10% fee on each sale while delivering poor service. Avoid this platform if you care about your business.

1
Date of experience: Dec 14, 2025
Mixed Feelings

It's amusing that there was only one review for this four-star rating. I haven't used it extensively, but I appreciate the user interface. I was recommended this site because it's free, yet I'm hesitant to link my card due to the negative reviews. Overall, it seems like it could be a decent platform.

4
Date of experience: Dec 02, 2025
godas2004
Deceptive Practices

Your account can be shut down at any moment without any explanation. It's impossible to establish your business with them. Very shady practices. Their support team fails to thoroughly examine your case, quickly suspending your account and freezing your payouts. They impose a hefty 10% fee on each sale while providing subpar service in return. Avoid them if your business matters.

1
Date of experience: Dec 01, 2025
Ginodrvita
No Response to Payout Issues

My payouts are on hold and I’m not receiving any replies to my messages. Customer support is non-existent, which is incredibly frustrating.

1
Date of experience: Dec 01, 2025
Ciarán
Terrible Shopping Experience

This was the worst shopping experience I've ever encountered. I tried multiple cards from different banks, but either the bank flagged the transaction as suspicious or the site indicated the card wasn’t supported. What does unsupported mean? It’s a standard international VISA from a major European bank. How do they operate like this?

1
Date of experience: Nov 28, 2025
Erty_jop
Unfair Payout Policies and Poor Support

If you're thinking about using this service, read the reviews first. My experience aligns with what many creators report: they hold your funds if your balance is below $10 and deny manual payouts, even when you choose to close your account. It doesn't matter that the funds are legitimately yours; their response is simply that they can't assist. This isn't a creator-friendly platform. The lack of transparency, rigid policies, and dismissive support are concerning. There are better alternatives available.

1
Date of experience: Nov 25, 2025
Melody
Long Wait for Support

It has taken over two months to get support for a simple login issue.

1
Date of experience: Nov 20, 2025
OxyGeNe_
Avoid This Service

Stay away from this service. It's a confusing and frustrating experience with no customer support, not even an automated acknowledgment of my complaint. I've reported them to the payment processor for a refund and recommended they be blacklisted. It's hard to determine whether this is incompetence or deliberate fraud, but either way, you end up wasting time and money on a service you pay for but never receive.

1
Date of experience: Nov 18, 2025
Bill C.
Caution Advised

Exercise caution! My experience was terrible, albeit brief. I created an account and did nothing else; I didn’t even publish a product. After a few days, my account was suspended and I lost access to everything. I searched for support and received an automated reply stating my account was suspended for non-compliance with their terms. When I requested clarification, I received the same automated response. This lack of professionalism could seriously harm a creator's income and reputation. If this had occurred with an active business, it could have been devastating.

1
Date of experience: Nov 17, 2025
Download Issues

I’m trying to download purchased files, but the download speed is less than 10kB/s. It takes hours to download a 100MB file that should take seconds elsewhere, and the download cancels every few minutes. I'm unable to access my purchase.

1
Date of experience: Nov 02, 2025

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Business Details

  • Gumroad is a platform that enables creators to sell products directly to consumers.

  • language https://gumroad.com

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