Review Time
I purchased a global smartphone from a well-known website, and the whole transaction was seamless. The phone arrived within three days, sealed and brand new. The support team was very responsive to all my emails and extremely courteous. Highly recommend! They also have a fantastic channel with great content.
I purchased a global Vivo X300 Pro from a website, and the whole transaction was seamless. The phone arrived within three days, in brand new condition and properly sealed. The support team was very responsive and polite in addressing my queries. I highly recommend this place, and their YouTube channel is also excellent.
A true pleasure to work with. I encountered a misunderstanding regarding VAT and customs, but received a friendly call to clarify the issue. The staff was very understanding, and their phone reviews are top-notch. I would recommend this place to anyone, and I plan to continue my tech purchases here.
I'm sharing my experience to assist others in making informed decisions. I bought a smartphone from this seller earlier this year, and after a short time, it developed a hardware issue affecting the inner screen. I followed all the seller's instructions, including sending the device for inspection. However, communication was challenging, and responses were often delayed. I was told the repair wouldn't be covered by warranty due to alleged 'physical damage,' but I received no evidence to support this claim, despite multiple requests. Needing the phone for work, I reluctantly paid the £500 repair fee. The device was returned to me on November 10, but within two days, another unrelated defect appeared. I contacted the seller again, but the communication turned hostile, lacking professionalism. No repair report was provided, and I felt the situation was mishandled. Due to the absence of a reasonable solution, I had to escalate the issue through my credit card company. This has been a frustrating experience, which is not what I expected from a high-value purchase. I hope this review aids others in understanding my experience. My advice is to be mindful of after-sales communication and the handling of issues when considering a purchase. Update: I anticipated a typical response from this seller. For anyone considering a purchase, I recommend using a credit card to ensure the possibility of a refund. If necessary, file a complaint to address how clients are treated.
I own several phones, including folding models, and have consistently received fantastic service and quick responses from this tech store. They are always very helpful with any inquiries. I will continue to source my phones from this store and would recommend it without hesitation.
What sets this store apart for me is their honesty and effective communication. They aren't tied to any specific company, so there's no scripted dialogue. I trust their genuine reviews, even if it may cost them sales. I've bought four devices without hassle, and delivery is incredibly swift (within a week from Hong Kong, excluding weekends). If any issues arise, there are always people ready to assist. Overall, it's an easy place to purchase flagship and budget devices at competitive prices, both Chinese and global. The community surrounding it is also fantastic. If I could, I would give it ten stars.
This was my first order from this shop after watching a video about a specific phone. Initially, I was skeptical due to unfamiliarity with the store, but it turned out to be completely legitimate and delivered as promised. The phone arrived well-packaged and in perfect condition. If you're concerned about the lower price for a global model, rest assured it is indeed the genuine article. Moreover, my experience with customer support has been outstanding. I even received a partial refund on customs fees due to my oversight. I will certainly return for future purchases.
This tech retailer is truly impressive. I would give it ten stars if I could, as I've purchased numerous devices from them in less than a year. The team has always provided excellent service, never disappointing me with any device purchases. They are professional and reliable, and I commend the entire staff.
Claim your business profile now and gain access to all features and respond to customer reviews.
Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial
Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung).
We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world!
Any queries please email: support@averagedadofficial.com
Alternatively, drop a comment on our videos and we will try our best to answer it!See more
