handt.co.uk

4.4
4.4 Based on 81 reviews

H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, for...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

81 Reviews

5 Star
83%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
14%

Filtered Reviews

Filter Reviews

Review Time

Lucian
Very bad person the manager

1
Date of experience: Nov 01, 2025
Sarah
Recently visited the Rugby store to…

Recently visited the Rugby store to just have a look. Made a purchase and the staff were very politie and friendly. No pressure at all.

5
Date of experience: Nov 01, 2025
Charlene Pllu
Great staff and great prices always get…

Great staff and great prices always get a laugh too

5
Date of experience: Nov 01, 2025
Kevin Maddison
Highly professional and trustworthy…

Highly professional and trustworthy service.

5
Date of experience: Nov 01, 2025
Maryann
Annmarie was very helpful as always…

Annmarie was very helpful as always I've known her for years and she's still the nicest person i know service with a smile

5
Date of experience: Oct 29, 2025
stacey gillespie
Excellent customer service provided…

Excellent customer service provided today in Bootle strand store . The advisor Paula she was polite knowledgeable and very helpful.

5
Date of experience: Oct 28, 2025
Don't use their second rate online travel money service

I decided to use this company to order some travel money and used their online service. I got a text to say it was ready for pick up so I went along later to collect. I arrived, gave my details and ID. I was kept waiting for 15 mins or so because they could only see part of my order on their system but not the full details. They had to call their IT department about it. I was asked for my order number and ID 3 times. It was very frustrating. Eventually the full details appeared on their system. After that ordeal, more was to come. When the cashier got the money out it was all in small denominations of 100 and 50 Lira notes, nothing bigger. I asked if it could be changed for bigger notes but the answer was something like, 'this what they send us for online orders. If you ordered in store you would get better denominations'! Ridiculous! I only ordered £250 worth, just over 12,000 Turkish Lira but it's a massive wad of money, it took ages to count and it's a security risk. It can't fit in a wallet or travel pouch. If I'd known this is what I'd get I would have used Eurochange for a more professional service. I've logged a complaint via email, they have all my contact details but no response yet after 3 days. I do not recommend this company for travel money. Unless you like huge wads of cash that's not actually worth a lot.

1
Date of experience: Oct 27, 2025
trish alexander
I have made 2 separate visits here and…

I have made 2 separate visits here and cannot fault them at all. Gave a great price for my gold and the gentleman was so lovely, very friendly and informative. I have recommended to friends & family as the service was outstanding.

5
Date of experience: Oct 25, 2025
Gultekin Uzuner
If you loose your sheet it’s £5

If you loose your sheet it’s £5 - would have been like to be told this beforehand would not have.

2
Date of experience: Oct 25, 2025
Laura
Grate option when u stuck and goint…

Grate option when u stuck and goint throught things in life. But then they put ultimatum for you to be able get ur item back as online option not available you have to go in store with out care about that u work same hours as opening h .. stressful now I will have to take a day off just to go and sort this out.

2
Date of experience: Oct 23, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK.

    We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail.

    Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide.

    In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market.

    We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
    See more

  • email info@handt.co.uk
  • call 0800838973
  • language https://handt.co.uk

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More