handt.co.uk

4.4
4.4 Based on 81 reviews

H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, for...

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Average Rating

4.4

/
5

81 Reviews

5 Star
83%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
14%

Filtered Reviews

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Review Time

Sharell
I appreciate good customer service

I appreciate good customer service. On arrival they are very friendly.I have pawned a few items, and had good guidance with no pressure but with great results. I used the lower road branch. Tendayi the manager and her team are very friendly and professionall!. I highly recommend the lower road H&T branch!

5
Date of experience: Feb 12, 2026
Mandy
Service was outstanding

Service was outstanding! Scott was absolutely amazing, he gave me some great advice and was really kind.

5
Date of experience: Feb 12, 2026
Carolyn Miller
Very professional and friendly staff…

Very professional and friendly staff who gave me great confidence when it came to selling my jewelry. I would highly recommend H&T who gave me a fair price and explained the process without putting me under any pressure. Thankyou

5
Date of experience: Feb 11, 2026
Shereen Lemonious
Allway a joy going in the the shop

Allway a joy going in the the shop

5
Date of experience: Feb 11, 2026
OFFICEYASIN Online
H&T Pawnbrokers

H&T PawnbrokersThis company Is very help full they support me full crarrent rate and good staff

5
Date of experience: Feb 11, 2026
Tara J
Do not purchase from this company!

Unfortunately, 0 is not an option because 1 star does not reflect the level of unprofessionalism received.I made a purchase of 22ct gold earrings (£365).The item was faulty, I was unable to wear them. The staff at the store were very unhelpful and refused to assist me with the matter. I have had to escalate this with the complaints department, however, the process can take up to 8 weeks. An absolute nightmare, I strongly advise against purchasing from this company.

1
Date of experience: Feb 11, 2026
VINCENT
To have a great service

The staff were very helpful & pleasant

5
Date of experience: Feb 10, 2026
Lisa Cutbill
sidcup branch and the lady’s there are loverly

I go to the sidcup branch and the ladys there are loverly helpful and friendly very knowledgeable me and my son always have a little chat very Pleasant experience

5
Date of experience: Feb 10, 2026
Omega Gaming
Amazing service—friendly

Amazing service—friendly, helpful, and made the whole experience feel special. Couldn’t recommend this shop enough! 💎

5
Date of experience: Feb 10, 2026
Lizanne Leonard
I wouldn't go anywhere else

I use the Springburn store in glasgow and have done many times, and each time has been great. The ladies there go above and beyond to help and are so patient at explaining your options and the legalities and cost involved. They build such a friendly rapport with the customers its like iv known them all my life and this makes the experience enjoyable and feels personal to you. The company I can't praise enough the prices of their jewellery are fantastic and every visit is friendly, professional. The staff genuinely care for the customers and explain everything with patience and attention. You really can't go wrong with using this company even their head office staff are helpful when you call and work with you to go through all your options and do their very best to help in every way possible.

5
Date of experience: Feb 10, 2026

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Business Details

  • H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK.

    We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail.

    Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide.

    In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market.

    We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
    See more

  • email info@handt.co.uk
  • call 0800838973
  • language https://handt.co.uk

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