handt.co.uk

4.4
4.4 Based on 81 reviews

H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK. We offer a broad range of products to our customers that include pawnbroking, for...

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Average Rating

4.4

/
5

81 Reviews

5 Star
83%
4 Star
1%
3 Star
0%
2 Star
2%
1 Star
14%

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Review Time

Ms HJ Noble
Very friendly staff and really helpful

Very friendly staff and really helpful. Janine was especially kind and helpful, taking time to explain everything with no pressure whatsoever to proceed.

5
Date of experience: Oct 22, 2025
Natalie Butt
Excellent customer service

: Outstanding Customer Service from Sharon at H&T Pawnbrokers, Blackburn​I I rarely leave reviews, but Sharon at the Blackburn H&T Pawnbrokers provided exceptionally caring and professional service that truly stood out. From the very first time I visited this branch, my interactions with Sharon have been nothing but positive. She is extremely helpful and attentive, taking the time to explain things clearly. What really stood out was her compassionate attitude when helping me in a stressful situation with my low finances, ensuring I got the best possible availability on the products I took in for valuation. Sharon's consistent professionalism, helpfulness, and caring attitude are truly appreciated. I highly recommend her for her outstanding customer service. Please let me know if you need any changes.

5
Date of experience: Oct 22, 2025
Esther Gourlay
Very helpful and polite and informative

Very helpful and polite and informative

5
Date of experience: Oct 21, 2025
nadine
Thank you

Thank you, Hayley , so much for your friendly, courteous, attentive manner. Your knowledgeable advice was second to none.I was completely impressed with your professionalism and customer service. Your pricing is fair and transparent - definitely value for money. We have every intention of returning soon . Mark and Nadine (drunk man pendant)

5
Date of experience: Oct 20, 2025
Rashid Mahmood
Bradford store James street lairab…

Bradford store James street lairab Sarah violet and the manger kasandra are brilliant top service very bubbly polite I buy gold bars silver bars jewellery and use other services to they very friendly always go out try the best for you my name is Rashid

5
Date of experience: Oct 20, 2025
Peter Jackson
Miserly price offered.

Took a gold bullion coin into the Derby branch expecting a fair offer. The offer was miserly. I then went to a bullion dealer and received a very fair price. Will never bother to take anything there again. (Further to this I was offered £2300 for a gold one ounce Brittania and one hour later got over £3100 for it at a bullion dealer.)

1
Date of experience: Oct 20, 2025
Gansterslovakian
Amazing customer service and would…

Amazing customer service and would recommend everyone to come here.

5
Date of experience: Oct 20, 2025
Van Damm
I have used Harvey and Thompson porn…

I have used Harvey and Thompson porn brokers for a number of years they offer a great value and the staff are always pleasant and polite. I use sit up on Eltham branches. Where are all the staff are very good especially the Elton branch the manager there I believe her name is Hayley. My nickname for her is Angel as she is an absolute angel. Will bend over backwards to help you in whatever you need doing. Thank you H&T

5
Date of experience: Oct 20, 2025
Nick Kitson
Very happy with the purchase of a watch

Friendliness if the staff & manager and willingness to negotiate a fair price for my needs.

5
Date of experience: Oct 20, 2025
Benedetto Padovano
Place an order 7 days ago

Place an order 7 days ago . I called them twice and they have no idea when my order will be dispatch. On top of that I can’t cancel the order because gold is not refundable

1
Date of experience: Oct 18, 2025

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Business Details

  • H&T began serving communities around London in 1897. Since then, we have expanded to become one of the most established and leading alternative finance providers in the UK.

    We offer a broad range of products to our customers that include pawnbroking, foreign exchange, gold buying, cheque cashing, and retail.

    Since 2006, H&T has accelerated its development by adding new products and services, expanding the store network and developing a complete online service. Our continued investment in the business and the communities we serve has resulted in us growing to become one of the leading providers in the UK with over 280 stores nationwide.

    In August 2025, H&T Group was acquired by FirstCash Holdings Inc. FirstCash is a leading international operator of pawn stores and provider of technology-driven point-of-sale payment solutions, focused on serving cash and credit-constrained consumers. The Acquisition represents FirstCash's entry into the UK pawnbroking market.

    We believe everyone should be given choices in how to deal with their financial needs. We endeavour to provide the best service and the broadest choice of financial solutions for the widest group of people
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  • email info@handt.co.uk
  • call 0800838973
  • language https://handt.co.uk

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