Review Time
I just love the HartCo candles. I have tried many different brands and always come back to HartCo because their fragrance last longer and are stronger then others. Japanese Honeysuckle is a personal favorite as it reminds me of my mum. It was always burning at her house and it now evokes beautiful memories of her 🩷
I just love the HartCo candles. I have tried many different brands and always come back to HartCo because their fragrance last longer and are stronger then others. Japanese Honeysuckle is a personal favorite as it reminds me of my mum. It was always burning at her house and it now evokes beautiful memories of her 🩷
I ordered 8 boxes of scented candles from the Harco website three weeks before Christmas, but two weeks later I only received one box. I emailed them to complain, but no one resolved the issue. They asked me to send the box back, which I threw in the trash. When I finally received that box on December 10th, they had emailed me saying it would arrive on Friday, December 12th, but I haven't received any more boxes since. They said they were waiting for the shipping company to send them the information, but they've remained silent and haven't resolved the issue. I'm very disappointed with this company's way of doing business. I bought these items to give as gifts to my friends, but now that Christmas has passed, I have nothing to give them. I'm very upset.
Do not recommend. Item was delivered smashed (you could hear the glass moving around in the box prior to opening) and the response received when we queried Australian Consumer Law and the requirement of a full refund (including postage) after they decided NOT to send a replacement, was that it could have been broken after delivery! Poor response and customer service.
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HartCo. Home & Body offers a unique collection of products from local Australian designers perfect for your home. All our Triple Scented Candles, Soy Melts and Reed Diffusers are handmade in Australia to bring our customers the best possible products.
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