Review Time
Aviod!!!!!
Checkin all good, but the property management team is useless.
We had a moulding dishwasher and takes weeks to get it fixed (by us contacting the provider).
They will try anything to grab your deposit , we are disputing on DPS
My outgoing tenants required a reference for their new property, secured through Hastings. I contacted Stevie Hanley from Hastings. She is downright rude, arrogant and dismissive. Other than that, Hastings get a One Star review.
Hastings collected money from me without my approval, claiming to represent me in the payment of the District Heating Metering & Billing Charge to Community Energy (Commenergy.co.uk), the company that supplies heating and hot water to properties in London. I request that Hastings refrain from representing me in any payments to third parties without my explicit consent.Importantly, I have already paid this amount directly to Community Energy, so I am asking Hastings to return the money they collected from me. They denied my request, stating that the funds had already been transferred to Community Energy and advised me to seek reimbursement from them directly. However, upon contacting Community Energy, I discovered that Hastings not only failed to transfer the recently collected funds but also withheld a significant portion of the payments they collected from me that were meant for Community Energy.I insist that Hastings either resolve this issue with Community Energy or return the money to me. Hastings maintains that they successfully transferred my money to Community Energy and claims that the problem lies with them, stating that it is an accounting issue I must address directly with Community Energy. If this is indeed an accounting problem, then Hastings, as my agent, has a fiduciary duty to resolve it on my behalf. It appears that the company has mishandled my funds under the pretense of paying the District Heating Metering & Billing Charge to Community Energy.To resolve this issue, my next steps should be to approach the Property Ombudsman and the Small Claims Court.
The team at Hastings provided invaluable help when I was urgently seeking a rental property in Rotherhithe. From initial viewings, to acceptance and completion took less than 4 working days, having pulled out all the stops to finalise everything. Special thanks to Stevie for making this happen and to Abel for his patience during a very stressful time.Whether you are looking to rent or buy in the Roterhithe area of beyond, look no further than Hastings
I am first time using Hastings property agent for letting and sale of my property. The responsible staff are promising and responsive. I am delighted by to have my 2 bedrooms flat let out in about short period. Various staff incldung Abel, Simon, Thomas and Stevie are very nice and helpful. Well done!🙏👍
Duncan is really one of a kind agent and I cant recommend him highly enough. He really made sure that I will get the flat that I wanted. He is incredibly responsive to all my queries from beginning to end. If you're looking for a reliable, trustworthy letting agent who goes above and beyond, look no further- Duncan from Hastings International
We had a great experience dealing with Hastings who went above and beyond to help us secure our new rental property. The whole process was made extremely smooth by both Abel and Stevie who were available to contact whenever we needed. Would definitely recommend Hastings.
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Hastings International are a team of property experts specialising in the sale & lettings of properties & new homes in London's South Bank & City areas.
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