Name: realworldcycling.com
Telephone: 000000000
Rating: 5.0

Tony Tinoco Guest

Outstanding Customer Service

I had many questions and really needed guidance to properly purchase items. Chris was very responsive, professional and gave me everything I needed with all details. I have not had this amazing experience before. This speaks highly about the company and their employees. I made my purchase immediately. They are my go to shop from this day forward.

Date of experience: Nov 06, 2025

David Dunn Guest

5 months ago

Chris was able to supply the parts I…

Chris was able to supply the parts I needed, actually I search for a while and could not find them anywhere else. I was able to communicate through email and he responded quickly and was able to get me the bearing. Will be my first place to go in the future

Date of experience: Oct 01, 2025

bean bob Guest

5 months ago

I made a mistake while filling out…

I made a mistake while filling out shipping adress. Got ahold of Chris and he fixed the issue quite promptly. Great company to deal with!

Date of experience: Sep 30, 2025

Myron Long Guest

9 months ago

The best place for suspension bearings by far.

I have used RWC at least 3 or more times and the quality of the bearings is great. They last many times longer than the factory. Better seals and more balls. Customer service is first rate too.

Date of experience: May 12, 2025

Melinda Foster Guest

1 year ago

Excellent products and service.

Excellent product (Shock needle bearings) and Comms. I'm in the UK yet the items still arrived quickly from the U.S. I have used RWC in the past & will do so again in future.

Date of experience: Feb 25, 2025

Pablo131527 Guest

1 year ago

An order with minor obstacles...😉

I ordered an eight-piece bearing set for my mountain bike on 18 February.So far everything was fine. Online payment, dispatch with customs worked quickly and without any problems.On the day of assembly, I realised that two (small) bearings were missing. Very annoying!But after I complained about the missing parts, RWC responded very quickly and issued a very customer-friendly refund.All in all, I can highly recommend this online retailer and will order the next replacement bearing set here again.

Date of experience: Feb 18, 2025

HeadTrigger19 Guest

1 year ago

Great support

Great support, answers questions quickly, and have stock for quite old equipment as well.

Date of experience: Feb 11, 2025

Jasper Harris Guest

1 year ago

RWC is a top notch company

RWC is a top notch company to do business with.I emailed Chris asking if they by chance had a suspension bearing kit for my particular bike.He put a full kit together, posted it with pictures, info and price to their website AND emailed back the link in record time!THAT’S CUSTOMER SERVICE!!!

Date of experience: Jan 20, 2025

Myrna T. Guest

1 year ago

Excellent customer service

Excellent customer service, + Chris really knows his stuff and what will work well for your bike.

Date of experience: Dec 06, 2024

Viola Morris Guest

1 year ago

Great support

I have been buying here for years. Their products are excellent, and even more than that their support is outstanding. I have numerous times had follow up questions about products and installation and the replies are very quick and extremely helpful.