thelightingcentre.co.uk

2.8
2.8 Based on 81 reviews

....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

2.8

/
5

81 Reviews

5 Star
38%
4 Star
7%
3 Star
4%
2 Star
0%
1 Star
51%

All Reviews

Filter Reviews

Review Time

Karlene
Order Not Delivered, No Responses

I placed an order but received no product. I reached out through email, messenger, and live chat, but got no replies. When I called, the phone message indicated technical issues and suggested emailing or using live chat. It’s frustrating! It feels like they’re just taking your money without delivering anything.

1
Date of experience: Jan 10, 2026
Asher
No Responses After Order Cancellation

I canceled my order but received no replies regarding my refund. I've sent emails and can't get through on the phone. Very disappointing.

1
Date of experience: Jan 03, 2026
User-Friendly Site

4
Date of experience: Jan 02, 2026
Dominic H.
Items Not Received

1
Date of experience: Jan 01, 2026
Shepherd Cooper
Fraudulent Company

As others have mentioned, this company appears to be a scam! Nothing was delivered a month after I placed my order, their phone lines are down, customer service chat is unresponsive, and I received no reply to my emails. Now I have to file a dispute with PayPal for a refund! Don't trust the positive reviews; they may also be fake!

1
Date of experience: Dec 27, 2025
exel007169
Fraudulent Practices

I placed an order but never received the product. I tried contacting them through email, messenger, and live chat, but got no responses. When I called, the message indicated technical issues and suggested emailing or using live chat. It's ridiculous! They seem to be just taking your money without delivering anything.

1
Date of experience: Dec 26, 2025
Melvyn Reed
Fast Delivery

The power adapter for my Christmas lights failed just six days before Christmas. I thought I wouldn't be able to use them this year, but they arrived on time just four days later. Excellent, prompt service that saved my expensive lights!

5
Date of experience: Dec 23, 2025
adrifail13
Poor Customer Service - Order Not Fulfilled

Customer service is non-existent and does not respond to any contact attempts. Their phone line is down due to a technical issue, the web chat is ineffective, and emails go unanswered. I didn’t hear anything for over a week after placing my order, with no confirmation of dispatch despite a stated delivery time of 2-3 days. I had to dispute the charge with PayPal for a refund. I recommend avoiding this service!

1
Date of experience: Dec 18, 2025
Hal Morgan
Waiting for Bulbs

I'm still waiting for the bulbs I ordered three weeks ago, which were supposed to arrive in four days. I've received no response to my emails, and their phone number doesn’t allow messages. I highly advise staying away from this company.

1
Date of experience: Dec 13, 2025
Maria C.
Avoid Scammers

I placed an order for next-day delivery, but nothing arrived. Their phone number doesn't work, and there's no customer service or refund. They won't reply to my emails. If I could rate this zero, I would. Complete scammers. It seems they are only interested in taking customers' money. Stay away!

1
Date of experience: Dec 04, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More