Review Time
Actually I can't even give one star for the terrible banking sevice that HDFC Bank has provided me. They blocked my account that had more than 27 lakhs of balance without intimating me. And I am a preferred customer of HDFC. What more great service can you expect. Worse than third class. Terrible harassment and need to be taken to court
@HDFCBank_Cares
Mera HDFC Bank account pichle 1 saal se cyber complaint ke chalte freeze hai (Gujarat / Kerala / Bangalore se).
Meri vinamra request hai ki agar complaint kisi specific amount par hai, to kindly sirf utni amount par lien mark kiya jaye aur remaining balance ko unfreeze kiya jaye.
Pure account ko 1 saal tak freeze rakhna bahut unfair hai. Is wajah se main IDFC First Bank ka loan EMI bhi pay nahi kar pa raha hoon.
Request:
• Specific lien amount bataya jaye
• Remaining funds ko operate karne diya jaye.
Please treat this as urgent.
Third class bank and their services. No support to the clients, No one should keep an account with this bank. There are much better options available in the market like Kotak Mahindra, etc.
I wish i could give 0 star to not 1 or 2 branch, but to the entire bank! Just because it has strong nationwide spread does not make it better! HDFC banks' customer service is just 1000 times worst! It simply makes you run from one branch to another! Cooperative banks are way better than this private brand!
The cashier at the local branch displayed a lack of customer service skills. Her behavior was quite rude. When I attempted to make a cash deposit, no one was present to assist me, yet she told me to wait for two minutes while she continued with her tasks. After three minutes, I returned, and she again insisted I sit and wait until she was available. I've never encountered such poor service at any other banking institution.
Dear Sir/Madam, I am writing to express a significant issue regarding the freezing of my friend's bank account solely due to frequent UPI transactions. UPI is a payment system actively endorsed by the Government, the central bank, and the bank itself as a fast and legitimate method of digital payment. Utilizing UPI frequently for lawful personal and business transactions is completely normal and aligns with the intended purpose of the system. Freezing an account merely because a customer has made a high volume of UPI payments is neither reasonable nor acceptable without clear evidence of fraud, illegal activity, or a specific regulatory breach. If such concerns are present, the customer deserves to be informed clearly, in writing, with precise reasons and relevant legal or regulatory references. Currently, the account has been frozen without adequate explanation, leading to unnecessary financial strain and inconvenience. This action seems disproportionate and lacks transparency. I respectfully request the following: 1. A clear written explanation stating the exact reason for the account freeze.
2. Reference to the specific guideline, law, or internal policy under which this action was taken.
3. Immediate steps required, if any, to restore full access to the account.
4. A reasonable timeframe for when the account will be unfrozen. If this issue is not addressed promptly and transparently, the customer will have no choice but to escalate the matter to the bank’s grievance redressal mechanism and, if necessary, to the banking ombudsman. I trust the bank will handle this matter professionally and restore access to the account as soon as possible. Yours faithfully,
A Concerned Individual
Extremely disappointing online services; I've been trying to log in for over two hours without success. This has been a consistent issue, and I'm considering reaching out to the relevant authorities about their services. If I could, I would close my account.
The service provided by the higher-level staff I encountered was disappointing. Initially, they reviewed the documents and promised that the loan would be approved within a week, but it ended up taking two and a half months. They merely shifted the blame onto the lower-level staff for the delays. I became extremely frustrated throughout the approval and disbursement process. Additionally, they lack transparency, failing to disclose the actual interest rates and fees involved in securing the loan. Overall, the service was unsatisfactory.
After 15 years as a customer, I felt completely abandoned. I reported online fraud immediately but received no support, and my concerns were dismissed. This lack of accountability has caused significant stress. Customers deserve better treatment in fraud situations.
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