healthclinics.superdrug.com

4.8
4.8 Based on 161 reviews

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Average Rating

4.8

/
5

161 Reviews

5 Star
94%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
4%

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tanit3155
Outstanding service

This is the third year I've booked a phlebotomy appointment, and I must say the staff is among the friendliest and most efficient I've encountered. I appreciate the straightforward booking and payment process—overall, it's an excellent service.

5
Date of experience: Dec 02, 2025
No waiting time

There was no wait; in fact, my blood sample was taken 10 minutes early. It was painless!

5
Date of experience: Dec 02, 2025
Jacinta Bell
Frustrating experience

The website is the most frustrating I've ever encountered, feeling outdated and unhelpful. You can't select the specific blood test you need and must request it on the day. If the right nurse isn't available, you're out of luck. My inquiries went unanswered, and there was no contact number provided. Although I received reminders, they lacked appointment details. The whole experience was chaotic and unsatisfactory, leading me to cancel my appointment. I’d prefer to pay more for a service that values customer care.

1
Date of experience: Dec 02, 2025
NK43
Highly efficient service

I received fantastic and efficient service from the staff.

5
Date of experience: Dec 02, 2025
Mrs Elliot
KATIE WAS BRILLIANT

KATIE WAS BRILLIANT. VERY THOROUGH AND GAVE US ALL THE INFORMATION WE NEEDED ABOUT OUR UPCOMING TRAVEL PLANS AND INJECTIONS NEEDED.

5
Date of experience: Dec 01, 2025
Andrew Coulter
Really impressed

Really impressed. Just good sensible advice , very informative and competitive pricing for vaccines . Saw Miriam at the Luton branch . She was excellent and her deep knowledge and sensible approach was much appreciated .

5
Date of experience: Dec 01, 2025
Lindy Cook
Exceptional service!

I cannot thank the staff enough for delivering a five-star experience from start to finish. They took the time to explain everything clearly and made me feel at ease while efficiently completing the process. Thank you!

5
Date of experience: Dec 01, 2025
Osric Butler
Vaccination experience

My husband and I booked a vaccination at the clinic, and the nurse was incredibly helpful and professional. She truly made a positive impact. Thank you!

5
Date of experience: Dec 01, 2025
Shahaf W.
Excellent care

The nurse was excellent, saw me promptly, and addressed my needs very efficiently.

5
Date of experience: Dec 01, 2025
Bella Wiśniewski
Outstanding service from the staff!

5
Date of experience: Dec 01, 2025

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