heatingandcateringparts.com

4.7
4.7 Based on 147 reviews

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Average Rating

4.7

/
5

147 Reviews

5 Star
90%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
6%

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Review Time

mr d r ralph
Very good company

Very good company nothing is to much trouble for them to sort out I would recommend them to anybody as soon as very helpfull

5
Date of experience: Oct 16, 2025
Pete Day
Excellent service and knowledge of my…

Excellent service and knowledge of my requirements can’t fault them.

5
Date of experience: Oct 12, 2025
Wayne
This company is really good

This company is really good You can WhatsApp them with a gc number and they get back to you within minutes , They have helped me out a few times Really good help Full 5 stars from me Can’t thank them enough for there help

5
Date of experience: Oct 09, 2025
Shane
The engineers are top class and always…

The engineers are top class and always go the extra mile when diagnosing issues. They helped me to identify the part and shipped it same day. I’d highly recommend this company for boiler parts. Saved the day many times for me.

5
Date of experience: Oct 07, 2025
Duncan Bain
Best around for spares and good prices

Best around for spares and good prices. Highly recommend.

5
Date of experience: Oct 05, 2025
Mr Mark Holley
Unbelievable service, excellent workmanship

Unbelievable really. It's rare to get service like this nowadays. My boiler broke, it was the control PCB. I found this company through eBay, they had my PCB for sale/repair and they were first out of a few to answer my question. I chose the repair option, and posted it off to them. I was given a WhatsApp contact to keep in touch. But I didn't really use it other than to report the symptoms. Evri messaged me on the Thursday at midday to say it had been delivered at their premises. Then I received a parcel at 11am the next day. I assumed it was a replacement due to the speed I received it, but to my surprise it was my original PCB. I had taken pictures before sending it, and it still had a signature on the back of it from a previous Engineer fix. I thought this won't work, that was way too quick. But to my delight, it worked perfectly, boiler now working again nicely. I could see when comparing to old photos that things like capacitors and relays had been replaced as they are now different colours and marked. But you would never guess from the soldering, it was so neat like it just came out the factory. What a great Electronic Engineer, they obviously take a lot of pride in their work. Anyway, a long review! But don't hesitate, use them!

5
Date of experience: Oct 03, 2025
Wayne Pearson
Great communication

Great communication, i needed advice and got exactly what i needed. Super fast delivery too. It’s good to deal with professionals who know their stuff. Thanks.

5
Date of experience: Oct 02, 2025
Excellent service my boiler is getting…

Excellent service my boiler is getting old but they really helped in finding a replacement fan will use again without doubt

5
Date of experience: Oct 01, 2025
Alan
I bought a heat exchanger off of them…

I bought a heat exchanger off of them in June but only got to visit the job early this month and the part didn’t fit ! I contacted them regarding the issue and was. Asked to send it back to them which I did and I was reimbursed for this and can’t thank them enough! Definitely use them again! Regards Alan

5
Date of experience: Sep 30, 2025
Karl Micklethwaite
Full refund

Having ordered and received part customer then cancelled.Heating and catering were good to their word and issued a full refund with no stocking fee for unopened item.

5
Date of experience: Sep 25, 2025

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