heatingandcateringparts.com

4.7
4.7 Based on 147 reviews

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Average Rating

4.7

/
5

147 Reviews

5 Star
90%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
6%

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Review Time

Frank
Quality Staff

Frontline staff and technical staff knowledge and helpfull. Correct parts arrived and fast delivery. Excellent, will use again

5
Date of experience: Jan 07, 2026
David
Provided brilliant service

These guys provided a brilliant service. Hands up, I'm not a Heating Engineer. Every two years without fail, my Performa 28 leaks from the DHW Pressure Differential valve. In the past, I'd call out the engineer, and he would replace $. This time, I sought the help of 'Heating & Catering Parts' to buy the part. I used WhatsApp from their website. Great idea. It was so easy - take a quick photo of my boiler model & DHW to make sure I was asking for the right part. Hey presto, quick WhatsApp replied in seconds, the part arrived the next day, and I fitted it in the afternoon. I also purchased the service kit £10 - so I'm really next time.So great, easy, quick service, many thanks.

5
Date of experience: Jan 07, 2026
MEHNUR saidov
Friendly service and helpful.

Friendly service and helpful. 100% RECOMMENDED.

5
Date of experience: Jan 05, 2026
William Crayton
HIGHLY RECOMMEND THIS COMPANY WILLIAM

HIGHLY RECOMMEND THIS COMPANY FAST RELIABLE HONEST GREAT PRICES BETTER THAN ANY OF THE BIG NATIONAL COMPANIES IN EVERY WAY THEY ARE VERY CUSTOMER FRIENDLY WITH GREAT KNOWLEDGE OF THEIR BUSINESS AND HOW TO PROVIDE GOLD STANDARD SERVICE

5
Date of experience: Jan 03, 2026
carl Hyatt
When you need reliability look no further

Had the Pcb I needed for an old Vaillent eco max 828 reasonably priced and delivered within 24 hours, saving us from having to replace our boiler. I would definitely recommend and use again thank you!!

5
Date of experience: Jan 02, 2026
Ali Mahdi
Excellent customer service

Reasonable prices, but more importantly a very helpful team who went above and beyond. Thank you Syed for being such a gentleman.

5
Date of experience: Jan 02, 2026
Daryl
Superb

Well. Issues with our boiler and everything pointed to the PCB. This company sent us a perfectly serviceable working PCB along with another associated ‘board’ for a fraction of the cost of new parts. Quite literally a cost of 25% (not 25% off!) and we are all set. communications with the company were perfect, email updates were sent as soon as the parts were sent and it all arrived in time. The parts were well packaged in a clearly labelled boat and well protected. Just outstanding. A fantastic company to deal with and I have no hesitation in recommending them to any and all. It probably makes no difference, but we are in the South East and the parts still arrived in a timely manner. I’m a very happy punter.

5
Date of experience: Dec 24, 2025
Stephen
Ordered and paid for new got reconditioned

Ordered a (New)pressure relief valve for a Baxi boiler, it turned up in good time but after examination the unit it looked as if it was a reconditioned unit (marks on the outer case , old water marks on the connectors and black stains on the inside of the unit )and a code on it 09/05 which I’m lead to believe that this is the manufacturing date I contacted the company to complain and was offered a £5 partial refund and assured it was a new not a reconditioned unit 😂, unfortunately had to except the offer as was fitting it to a leaking boiler the next morning and had no time to source a replacement. So be very careful when using this company

1
Date of experience: Dec 17, 2025
Tony Richardson
I would highly recommend these guys

I would highly recommend these guys. My boiler is getting on a bit so the pcb is now obsolete, but these guys had used boards so managed to get my boiler up and running again the next day, even though I’m 300 miles away. Brilliant service and I can’t thank them enough. Cheers.

5
Date of experience: Dec 08, 2025
Thomas callaghan
This site was recommended by an Engineer…

This site was recommended by a plumber/engineer and has delivered. Instant response to my queries & part arrived next morning. Given I'd only ordered previous afternoon & didn't pay express delivery I am very impressed

5
Date of experience: Dec 06, 2025

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