hern-crabtree.co.uk

4.9
4.9 Based on 200 reviews

Hern & Crabtree are Cardiff’s longest-established independent estate agents. Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services. We are dedic...

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Average Rating

4.9

/
5

200 Reviews

5 Star
92%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
1%

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Mortimer Rogers
Personal service- Above and beyond!!

We were selling our property in Pencoed with a local Bridgend agent and been on the market for some time and we had a buyer very quickly but with Covid the progression of the sale was taking forever, as Covid ended we decided to Instruct Hern and Crabtree as opposed to a local agent.Gavin Sheppard came to value and was a breath of fresh air, full of confidence and we explained our position and concerns as we needed to sell before Brexit as we were moving to Spain.Within a few days he introduced a buyer and instigated a race to contract, he spoke to us daily throughout this process and within 10 days of viewing the buyers he introduced had exchanged contracts!!!!!We were blown away with his service and would highly recommend anyone to use Gavin regardless of where your living as rightmove remove the need for your agent to be local. The service this guy gave was beyond expectations - Thank you Hern & Crabtree BUT especially to Gavin Sheppard, your personal service was above and beyond- Thank you

5
Date of experience: Jul 15, 2020
The best estate agent I've ever dealt with!

I would like say a massive thank you to Lance and the letting team for all they have done. It has been the best experience from an estate agents I've ever had. Moving as a tenant can be stressful but they were polite, understanding of my needs and made my whole process with them painless. They were quick to respond even though the covid pandemic. If more estate agents and landlords were like Hern and Crabtree the world would be a better place.

5
Date of experience: Jul 09, 2020
Woodrow Johnson
Fantastic service from Hern & Crabtree

Hern and Crabtree have been absolutely brilliant! They came to value my property within a day of me getting in touch and within 24hrs it was loaded up on Rightmove. I needed a quick sale and the team were great. I had viewings booked in within days and my property sold within 2 weeks. They kept in touch regularly and were all so friendly and helpful. Very professional service. I can’t recommend them highly enough! Special Thanks to Rhodri, Jan and Annie for all their help.

5
Date of experience: Jun 18, 2020
Drake B.
Recently purchased a property through…

Recently purchased a property through Hern&Crabtree, and can honestly say it’s been a pleasure to deal with them. Michael and the team have been very helpful and easy to deal with. Thanks a lot.

5
Date of experience: Apr 09, 2020
Mable C.
Excellent service and personal care

Excellent service and personal care. Very attentive and thorough, nothing too much trouble and would recommend them to anyone wishing to sell their home,

5
Date of experience: Mar 18, 2020
Jayce Ross
Heath Office - Hern and Crabtree

After putting offers in with other estate agents in Cardiff we felt that we couldn't trust them and they were just looking to make money off you as quick as possible. The help and honesty we received from the Heath office was refreshing and made the process of buying a lot less stressful and genuine. Would recommend buying a house with this agent over the others we dealt with in Cardiff. H & L

5
Date of experience: Mar 12, 2020
Oscar Ross
Impressive experience all round

Great experience with Hern & Crabtree. Marketed my property with a very attractive brochure and photography. Very helpful staff and when things fell through with the original buyer, they were able to rescue the sale on the same day with another buyer which ultimately worked out for the best. Recommended!

4
Date of experience: Mar 09, 2020
Elmo Baker
Hern & Crabtree provide an excelllent service

Hern & Crabtree recently sold my mother-in-law's house in Cardiff. Anna & Annemarie where very friendly, couldn't do enough for you and kept you updated throughout the sale process. An excellent service provided very professionally.

5
Date of experience: Dec 19, 2019
Jeffery Adams
Hern & Crabtree - Llandaff office

Just sold my house through H&C Llandaff office and whilst I’m not planning on moving again for some time I will definitely be using H&C when I do. From the first valuation with Owen H&C came across as professional, trustworthy with really good knowledge of the local area. This proved to be the case when our house sold within 48 hours of first viewing for the top end of the guide price. The rest of the team we’re just as friendly and helpful as Owen and kept us updated throughout the sale. They also gave honest and open advice about our onward purchase even though we weren’t buying through them. I won’t say the move was completely stress free but any problems that came up were definitely minimised by the team. Would highly recommend to anyone selling in the Llandaff area.

5
Date of experience: Dec 10, 2019
Dwayne L.
Thank you Whitchurch!

I could not recommend Hern and Crabtree enough. I was really looked after by Anna and Anne-Marie. The team could not do enough to help me through my house sale and I would strongly recommend them to all of my friends and family. Excellent service, excellent ethics and excellent staff. Keep up the great work!

5
Date of experience: Nov 25, 2019

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Business Details

  • Hern & Crabtree are Cardiff’s longest-established independent estate agents.

    Our highly experienced team specialise in residential sales, lettings, probate services, estate management, land and new homes, and property management services.

    We are dedicated and passionate about what we do and our highly experienced teams add immense value to each unique customer journey.

    Our focus is helping to sell your home in the best way possible, using our experience to make it a smooth journey for you.

    A stylish, understated and trusted brand since 1849, marketing your property with Hern & Crabtree lends value to any transaction. The care we take with our advertising is second to none, and we respect and treat every client’s property with the same consideration as we would our own.

    We also understand that behind every property there is a person, and that person will have a unique set of circumstances that must be considered and catered for. Always focused on transparency and communication, everything we do is built around our clients and their needs, giving them not just want they want, but also the peace of mind that the very best result has been achieved on their behalf.

    We understand that moving home can be a stressful time, and our approachable and caring team are here to make sure that your experience is handled properly. We treat our clients as though they are our friends and family, perhaps that is why we have successfully helped people move for over 170 years.See more

  • email info@hern-crabtree.co.uk
  • call 02920780240
  • language https://www.hern-crabtree.co.uk

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