Name: hide.shop
Telephone: 000000000
Rating: 3.7

Latasha Carter Guest

SCAM ALERT. DON'T PURCHASE FROM THIS COMPANY

Don't order from this company. They took my money after an order but I have yet to receive my product. Every day a new delivery date pops up but no delivery. I can't get a response from anyone by email. They are horrible.

Date of experience: Apr 09, 2025

Paul Guest

1 year ago

Never received my purchase. Order 1643

I ordered a leather carry on bag in February. It’s mid July and I still haven’t received it. They originally told me that it was stuck in Shipping. I subsequently followed up in May and they told me it was back ordered. I asked for a refund and they said they were unable to give me a refund to please be patient. I can’t believe this company is still in business. Do not order from this company. They are a scam.

Date of experience: Feb 10, 2025

Ron Swafford Guest

1 year ago

Non existent warranty

Their warranty is non existent. I ordered an expensive leather satchel. It was defective upon arrival. I called, no answer. I emailed, 'no response. I sent correspondence, no response. I sent photos, no response. After nearly a year I gave up. Their product is no as represented and there is absolutely no customer support. I would never purchase from them again.

Date of experience: Aug 31, 2024

Kim Banton Guest

2 years ago

Company tells me they will replace the…

Company tells me they will replace the colors I originally purchased with better colors. Someone from the company has been telling me for 3 weeks that they are coming. I do not believe that they are!

Date of experience: Jun 23, 2023

Jennifer Davis Guest

2 years ago

Perfection

I love your concealer, foundation and powder. It’s so lightweight, I don’t feel like I have anything on. It also lasted all day and did not cake or flake!

Date of experience: Mar 08, 2023

Diana Gagne Guest

3 years ago

SCAM alert

SCAM alert. Took my money and never sent product. I get no response to my email inquiries.

Date of experience: Feb 28, 2023

Customer Guest

3 years ago

Ordered the product

Ordered the product, they charge me and never shipped it. They continue to ignore request for a refund. Buyer beware stay far away from this company. Shady.

Date of experience: Feb 02, 2023

Liz Simoes Pereira Guest

3 years ago

I have tried many under eye coverage…

I have tried many under eye coverage sticks for my dark circles that I was born with and none have worked. but this cover stick Hide, nailed on the color and coverage 100%, that I have been needing. I don’t like to wear much makeup this is truly perfect. Thank you so much for the Hide concealer.

Date of experience: Jan 05, 2023

Ginny Falconer Guest

3 years ago

POOR/IF ANY Customer Service

I love the products I have purchased from them, well once you finally receive them. I have been waiting for 14 business days (2 ½ weeks total) for my order. There is no customer service number to call and inquire about your order, they do not provide a tracking number nor a ship date. When you contact them via email you always get the same response (We want to give an update on your Hide Cosmetics order. I looked this up for you, and it seems that the tracking number has not been uploaded to your order yet, so I went ahead and sent a request to our warehouse to provide us the tracking number for this shipment.Soon as our fulfillment team uploads your tracking number, you'll receive the tracking information and the shipment should be in transit by now.Rest assured your order is on its way. We're eager to get you your order!)and NO follow up or order. This seems to be the normal for them. So buyer beware, if you need makeup, may want to place your order a month or so in advance.

Date of experience: Nov 11, 2022

Cynthia Guest

3 years ago

56 and feel beautiful.

I'm 56and have used many products but HIDEis the best by far . A little goes a long way and the coverage is great , not heavy and works well on fine lines and wrinkles .THANK YOU HIDE 🙂