Review Time
We are very satisfied with the service, having received several items that we truly appreciate. However, we did order a juicer for next day delivery, which unfortunately did not arrive. This issue seems to stem from the courier rather than the service itself, leaving us quite disappointed.
Reaching out was challenging and the assistance provided was lacking. The items did not meet my expectations, and I had to wait all day for collection. I had no choice in the timing and had to take a day off work. Additionally, returning the items cost £6.99, and there was no email or text confirmation for the pickup. I was informed that if they didn’t arrive, I should contact the return service again, which I dread since they didn’t respond last time. I had to call through the order line to receive a response, and the representative was not polite. While I might shop again, the service needs improvement.
I had an excellent experience with the service, starting with the friendly and efficient customer support. There were discounted products available that day, and I appreciated the absence of hard-selling tactics over the phone. As a customer, I could choose from the current courier service options for my area, and the support team was very understanding. Overall, I would rate my customer experience as five stars.
This dryer is a lifesaver; the task of drying clothes used to be exhausting. No more clothes draped on radiators or hanging over doors or banisters. Clothes dry quickly and evenly, and it operates very quietly. I wish I had purchased this dryer much earlier. Highly recommended!
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High Street TV is a multi-channel retail business operating in the UK and internationally. We are one of the UK’s fastest-growing companies as recognised by The Sunday Times Fast Track 100 and International Track 200. Founded in 2008, High Street TV is based in Harrogate, North Yorkshire and employs over 70 staff.
We Are INVENTIVE.
At HSTV we develop, source and sell innovative and proven products for everyday use. We are the home of best-selling lifestyle brands such as nutribullet, Drew&Cole and New Image as well as the exclusive distributor for some of the world’s most successful ‘As Seen On TV’ products.
We Are INSPIRING.
We captivate, excite and inspire consumers via mass TV advertising. With three 24-hour dedicated shopping channels across SKY (666, 667 & 672) as well as advertising on over 50 digital TV channels in the UK & Ireland including ITV, Channel Four and Five, you will find our product range available to buy via all main channels of distribution including TV, online, print, and mobile. We have studios in Harrogate and Los Angeles where we produce infomercial content and we use our creative talents to showcase our products through packaging, point of sale, advertising, PR and social.
We Are EVERYWHERE.
High Street TV is truly multi-channel – we provide the opportunity for customers to purchase our products whenever and wherever most convenient to them. Our products can be bought via our shopping channels, website, call centre, on Amazon and eBay, via JD Williams and Very, or in-store at over 2,000 outlets including well-known high-street retailers such as Amazon, Argos, Sainsburys, Currys, Very, Studio, Wayfair, JD Williams, Beaumex, Aldi, Lidl, Robert Dyas, B&Q, QVC, Morrisons, Costco, AO.com, The Range. Our products are available in over 69 countries and we work with leading international partners to bring HSTV products to customers around the world.
How We ROLL.
Life. Love It. Live It. - is more than just our strap-line, it’s our take on life. It captures our brand purpose – to improve the quality and enjoyment of people’s lives - and it says a lot about us, how at High Street TV we love to work together to make things happen, seizing the day and having fun along the way.
We are CARBON NEUTRAL.
At High Street TV, we’re committed to doing our bit for the planet, and in particular helping to reduce global CO2 emissions by offsetting our own emissions through supporting projects at home and around the world. In addition to aiding efficient cookstoves, reduced deforestation and planting trees in the UK, we have recently supported a renewable wind power project in India, and gone the extra mile with a reforestation tree planting project in Kenya’s Great Rift Valley, providing a wider environmental benefit, beyond our measured footprint and achieving PLUS status.See more
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