Review Time
I have a very odd bra size (34F). I'm used to paying high prices for a decent bra. I thought it was too good to be true... I'm honestly shocked! I love them. I will definitely buy more from this company. Fast, easy shipping too! Very satisfied.
The bras look like they are purchased from Temu and relabelled - they are thin and very uncomforatble . When I complained they offered me a 20% refund or I could send them back for a complete refund (subject to their conditions). I opted for the 20% and after 2 months I have nothing.
DO NOT BUY! I have 34E sized boobs and have seen so many adverts for this brand. Literally sounded perfect. Ive tried bras from bravissimo, the freya range, panache which I love however the minimizer aspect is what I wanted. So I bought a bra. Thank god I only bought one. It didnt fit properly at all. Didnt look flattering. The back was too big and the cup was too small! Wasn't an accurate sizing. So I thought, ah never mind I'll return and carry on my search. They have a NO REFUNDS POLICY. literally they dont accept refunds. That is all. Who doesnt accept refunds???? I tried it on for less than a minute. Gutted I wasted my time and money.
Absolutely shocking customer service, the bra is flimsy and doesn’t offer the support advertised, I contacted them to request a return and refund and they asked for a photo of the bra???!!! They’ve since ignored my emails so I’m stuck with a bra not fit for use and out of pocket. DO NOT BUY FROM THIS COMPANY
I unfortunately ordered the wrong size. This was a first purchase on Hilaine website. I wrote to customer service asking if an exchange was possible. The contact rep was really helpful explaining the options. Excellent work! My exchange process was simple and easy.
A game changer for me! After spending too much time and money over the years trying to find a good fitting bra, I finally found the perfect one with Hilaine! These bras a light, comfortable and fit like they say. Do yourself favour and buy these, you won’t regret it.
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