hiro.fm

4.6
4.6 Based on 59 reviews

The world's only interactive private podcast platform with SMS, WhatsApp, automated events and no-code sales page....

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Average Rating

4.6

/
5

59 Reviews

5 Star
88%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
12%

All Reviews

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Review Time

Medea Wilson
Unable to respond, so I'm sharing my thoughts here.

I find it unfortunate that the reply to my earlier review echoed the same untruth I received after a week of silence following my initial outreach for support. This should clarify that they do not, in fact, "genuinely care about every one of their users." To set the record straight, you claim there are logs of me reviewing the sales page for 24 hours prior, which is an absolute fabrication. Who would spend an entire day reviewing a page, notice an unwanted charge, and not take action? I'm not sure who concocted that story or created those fictitious logs, but the moment I was alerted about a charge to my card, I reached out to the support team immediately. I received no response for a week, followed by excuses and falsehoods from them. This is TrustPilot. Should you trust them with your credit card information? A definite NO from me! Every software I've encountered has a fair and professional refund policy, which is not the case here. It's evident that they are more than willing to keep your money while providing no value in return, fabricating reasons to justify it. Avoid this platform—not due to the platform's quality, but because of the untrustworthy individuals behind it.

1
Date of experience: Jan 15, 2026
jojobazz13
Amazing Value for Lifetime Access!

I invested 67 dollars for a lifetime membership, and the support provided goes beyond basic technical help. The team shares advanced strategies that feel like those in high-end mastermind programs. Honestly, I would pay just for the education, as the staff clearly demonstrates their expertise.

5
Date of experience: Jan 14, 2026
Rob Price
Avoid This Service at All Costs

Since I can't reply to the response to my previous review, I’ll state my case here. It's disappointing that the reply to my last review echoed the same untruth I received after a week of silence regarding my initial support request, clearly indicating they do not truly 'care about every one of their users.' You claimed there were logs of my activity reviewing the sales page 24 hours prior, which is a TOTAL LIE. Who would spend an entire day reviewing a page, see an unwanted upcoming charge, and not act on it? I immediately contacted support the moment I saw the charge notification. After a week of silence, I was met with excuses and falsehoods from them. This is TrustPilot. Should you trust them with your payment information? A definite NO from me! Every software I’ve encountered has a fair and professional refund policy. This service does not. Clearly, they are happy to keep your money without providing any value in return, inventing excuses to justify it. Avoid this platform due to the untrustworthiness of the people behind it.

1
Date of experience: Jan 14, 2026
Leamon Coleman
Streamlined Content Delivery!

I switched to this service to simplify my content delivery, and it helped me sell audio content much faster than I anticipated without manual effort. While some features required trial and error to set up, the control and listener insights ultimately made it worthwhile.

5
Date of experience: Jan 05, 2026
Faith Barnes
Effortless Audio Monetization!

This platform made it surprisingly easy for me to turn my audiobooks into a paid experience without juggling multiple tools. The SMS automation feature genuinely helped keep my audience engaged. Although the interface can be overwhelming and has a learning curve, it's an overall time-saving solution.

5
Date of experience: Jan 04, 2026
Carole Johnson
Simplified Audio Selling Experience!

I have been using this service to sell my audio content, and it has made things much simpler compared to my previous setup. The private podcast and SMS combination works effectively. The dashboard took some getting used to and isn't perfect, but it's a solid tool overall.

5
Date of experience: Jan 02, 2026
Great Experience Overall!

I have had a fantastic experience with this service. It's very easy to set up and goes beyond just private podcasting. The built-in automations and messaging features simplify audience engagement and content sales without needing too many tools.

5
Date of experience: Jan 01, 2026
Reese Morris
Launching Made Fun Again!

I don’t usually write reviews, but this one is deserved. This platform makes launching enjoyable again, allowing me to record without the hassle of looking good on video or extensive editing. I consider it worthwhile due to its significance for creators.

5
Date of experience: Dec 29, 2025
sunnysun9549
User-Friendly Audio Sharing!

This platform made it very easy for me to share my private audio content without needing technical knowledge. The setup was straightforward, and everything went smoothly. The only downside was that some features were a bit challenging to understand.

5
Date of experience: Dec 28, 2025
Donald Bell
Outstanding Support Experience!

I have had an excellent experience with the support team. Their representative is top-notch, and I look forward to using this software!

5
Date of experience: Dec 15, 2025

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