hitchfields.co.uk

4.4
4.4 Based on 81 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

81 Reviews

5 Star
84%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

Filter Reviews

Review Time

Toby Anderson
Untrustworthy and Misleading

Untrustworthy and misleading practices – they sell insurance for mechanical breakdowns but charge nearly £4,000, claiming they won't fully cover the costs. This leaves you responsible for half due to limitations. No refunds have been processed, and they have stopped communicating, failing to respond to calls for clarification.

1
Date of experience: Jan 11, 2026
Leslie Price
Fantastic Staff

Fantastic staff, beautiful showroom, and very welcoming, unlike many dealerships that pressure you. They allow you to take your time without rushing your decision. I would highly recommend them and plan to return for future purchases!

5
Date of experience: Jan 06, 2026
Odix16
Dishonest Practices

Dishonest practices - they offer insurance for mechanical repairs on vehicles, but they charge almost £4,000 and then state they won't cover the full amount, leaving you to pay half due to limitations. No refunds have been issued, and they have stopped communicating, failing to answer or return calls to explain their actions.

1
Date of experience: Jan 05, 2026
Sienna Wilson
Outstanding Car Buying Experience

Searching for a new car can be overwhelming, but the team ensured I was supported throughout the process. They kept me fully informed, and the representative who assisted me was especially helpful, providing an excellent walk-around video before my purchase. As a woman, it was refreshing not to feel pressured.

5
Date of experience: Dec 05, 2025
Louise Parker
Excellent Service from Sam

Excellent service, particularly from Sam, who was very professional. I would definitely recommend this experience.

5
Date of experience: Dec 04, 2025
CT32
Outstanding Service

Outstanding service. Everything was handled very efficiently. Be sure to ask for Sam.

5
Date of experience: Nov 27, 2025
LC60
Exceptional Experience, Great Team!

The experience was made incredibly simple and easy by the team. Their service was impeccable, showing real attention to detail. I will definitely return for my next purchase!

5
Date of experience: Nov 25, 2025
Noelle H.
Very Satisfied with My Purchase

I recently bought a new car and couldn't be happier with my choice. The entire experience at the dealership was smooth and professional from start to finish. I would recommend the team highly!

5
Date of experience: Nov 07, 2025
Flawless Transaction!

Flawless transaction! Huge thanks to Sam, I will definitely come back!

5
Date of experience: Nov 07, 2025
Archie
Excellent Service

Excellent service from Sam. Everything was sorted in just one visit, and he was always willing to help with any questions.

5
Date of experience: Oct 27, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More