Review Time
Half ordered received - poor quality glow boards. Other half of order has never arrived despite paying in full for whole order. Numerous emails to chase refund have been ignored - saying every time you contact them you go back to the end of the queue. To date, I have had no response at all. Lost my money. BUYER BEWARE. Sorry to say that I wouldn’t touch them with a barge pole again!🤬
Avoid this site and their products, which will appear in ads across social media. I purchased (2) of what appeared to be a quality picture frame. What arrived was cheap, had none of the features listed on their website, and took nearly three weeks to arrive shipped directly from China. I contacted a variety of support email addresses as advised by their site and PayPal account, none of which responded. Similar to other reviews I pursued a claim with PayPal, provided photos and escalated it after no response from the seller for PayPal to issue me a reimbursement weeks later.
Purchased a couple of kids frames and when i received them they did not match the description. They were not only different but cheap looking. We tried contacting the company but got no response to our 7 emails. Have filled a report with the ACCC hoping that they might stop this business from misleading consumers and making false advertising. Do not buy from this website.
I ordered x2 Doodle Glow boards for my grandkids beginning of December still no delivery or update when I write to enquire via their email an automatic email reply’s informing you ** Due to the festive season our Christmas Elves are extra busy :-). We kindly ask you to not email again if you already emailed us. This will push your ticket back in the line. We will respond to you within 4-5 business days. Thank you ** they don’t respond 3 weeks later , I send another email and the standard we will respond in 4-5 business days but they never do , I honestly have never had a purchase experience worse than this one I feel the company does not treat customers the way most professional companies do !!
SCAM PURCHASE - DO NOT BUYAn email has been sent to this company. I purchased a family gingerbread house golf putt off for a Christmas game over the festive season. It’s advertised as a fairly large gingerbread house, with more than one golf ball and a large putter looking like a candy game… it looks heaps of fun. I paid over £63.34 and 10% off for two. It’s SHOCKING. this is a piece of small board with a 30cm stick and a polystyrene candy cane that’s all broken, but not fit for purpose. This is for a 3 yr old!!! This is either a product that’s come from SHEIN or been made as a joke. Basically, they’ve taken over £63.34 from my bank and provided me with basically a cardboard cut out. It’s absolutely appalling. I will be seeking legal advice on this, if I do not get a refund.I have taken photographs of the pictures advertised on their website and I have also taken photographs of the delivery and the product itself. Please do not buy!!!
I have just found a payment £32 from my account for a doodle art which I didn’t even buy !!!! Emailed to inform of this automated reply bank card blocked which I only just got due to other scammed payments…. Very frustrating online scams are a nightmare not looking like I get payment back either !!
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