Name: homeanoak.com
Telephone: 000000000
Rating: 1.0

Julie Guest

Received Wrong Product

I ordered the “My Little Masterpiece Frame” for $49 but received a cheap plastic hinged frame, probably worth $5. Emails to customer service are unanswered. DON’T WASTE YOUR MONEY.

Date of experience: Dec 26, 2025

Samantha Heidenreich Guest

3 months ago

Cannot post poor reviews

The most telling thing about this site is that I tried to write a poor review on it and it doesn’t show up. I ordered an item and I received a completely different item. Have not heard from customer service and was told I will need to wait 4-5 business days for a response. I wish I had looked at this site before ordering. I will be disputing the charge on my card if I cannot get a response from them. UPDATE: I received a response to my email over a MONTH after I first contacted them. They ADMITTED they CHANGED THE PRODUCT WITHOUT INFORMING ME (due to customer feedback, which doesn’t make sense as all the reviews are glowing! -Note sarcasm) and then simply offered me 20% off my next order. I replied, insisting on the product that I agreed to buy or receiving a full refund for their breach of contract. I do not expect a response for another month. Avoid this site!

Date of experience: Dec 26, 2025

Tom Guest

3 months ago

This is a scam company

This is a scam company. Do not buy. They are just taking orders, not fulfilling them and then will disappear with your money. I'm sure they will pop up with another name next Christmas.

Date of experience: Dec 25, 2025

Rachel Fraser Guest

3 months ago

Took ages to arrive

Took ages to arrive , was really expensive. Looked good in advert but when it eventually arrived it was a piece of junk

Date of experience: Dec 22, 2025

Graham Taylor Guest

3 months ago

Do not use this company.

Do not use this company.They are basically a middle man ordering from Chinese companies with inflated prices. Just go direct to Shein or DH gate.The company is one big smoke screen

Date of experience: Dec 22, 2025

Maïlys Rabot Guest

3 months ago

Run away

Delivery so long, poor quality and customer service inexistent. I have tried to contact them so many times and never got an answer. I am sure the business is reselling cheap inventory and is running from a dumpy garage. HARD PASS

Date of experience: Dec 20, 2025

Kacper Klekot Guest

3 months ago

Paid extra for faster delivery and…

Paid extra for faster delivery and still had to wait over 2 weeks as it’s coming from China but on website they says company uk based. Joke!

Date of experience: Dec 20, 2025

Wendy Guest

4 months ago

Avoid

Avoid. Wish I read reviews first. Ordered the Lego build a tree advent. Ordered 3 -4 weeks ago and has never arrived, no tracking and no answers to emails. Be very aware.