Review Time
On my first visit for the measurement, I was told that don't worry we will take your old blinds away free of charge, we can also measure the other windows that you want blinds for. On the fitting, I was told, sorry we don't take them free of charge, but I can take them for a fiver, also the plinth at the top of the blinds is loose and has been cut short, the old blinds were put on my sons white bedding, which left really dusty marks on the quilt cover (after all who cleans at the top of internal blinds where you can't reach?) I rang the shop and have been told to send in an email. Not very happy. After speaking to the shop on the phone, I have had to send 2 video's, 1 picture of the windows. To be told the service centre think that its ok, not only does the plinth run short but is not fixed properly, nor have they mentioned the old blind left on a white duvet which left dust marks all over it!!!!
Great prices exceptional service from initial chat to survey to pricing to installation !!! Great team well done all !! Also while dealing with an elderly vulnerable woman really well !! Thanks before your help !!
After visiting the shop in Bishop Auckland, to arrange for someone to come and measure up and give pricing for requirements. With time and date sorted out. I was treat with politeness and respect by each staff member of the team. A great job done by all. Thank you.
Blinds where due to be fitted on the 22nd of January they rang to say they’re was a manufacturing issue so they would get back in touch when the rest of the blinds where in now in February and I rang them of my own back to see if they where ready eventually ready and they could only do Thursday 5th February between 12.30 and 5pm not very helpful on the phone as I said I had school run wasent there problem someone had to be in mam waited the whole time only to get a phone call half 4 not coming today after all asked for refund because of all the hassel and apparently it’s not in the contract I’m sure they’ve broke that contract with not showing up or saying it’s a manufacturing issue
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Homefair Blinds are manufacturers and installers of custom fit Blinds of all types including Roller, Venetian, Wooden, Blackout, Vertical, Pleated, Perfect Fit, Conservatory Blinds and Plantation Style Shutters.
For the past 30 years Homefair Blinds have been installing thousands of blinds a week across the North of England. Our business has been built upon repeat business and word of mouth referrals, as well as through our network of local showrooms.
We appreciate your business and you taking your time to leave us a review. Your feedback will be taken on board and will help us improve our future customers' experience.
Thanks from all at Homefair Blinds.
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