Review Time
Used them for like 4 years. They were OK initially, their prices were good.
However I bought a new domain and it's actually absolutely garbage. Every single time I try to update my DNS settings it says that my domain is not pointing to the nameservers (when I didn't even change my nameservers and when I look at it, they are in fact pointing to their nameservers).
And when I try change the nameservers, I get this error "An issue was encountered while updating the domain nameservers. Please contact support."
Then, their support takes 2 business days to reply and we go back and forth over the days. By that time, I've lost so much traction that I could've gotten if I used literally any other domain provider in existence
Also, If you want to transfer your domain you have to email their customer service.. they don't even display the Auth code if you want to switch providers, which is something everyone else does! This is an extremely insecure move.
1 star. Not a 1 star because they USED to be decent.
Used them for like 4 years. They were OK initially, their prices were good.However I bought a new domain and it's actually absolutely garbage. Every single time I try to update my DNS settings it says that my domain is not pointing to the nameservers (when I didn't even change my nameservers and when I look at it, they are in fact pointing to their nameservers).And when I try change the nameservers, I get this error "An issue was encountered while updating the domain nameservers. Please contact support."Then, their support takes 2 business days to reply and we go back and forth over the days. By that time, I've lost so much traction that I could've gotten if I used literally any other domain provider in existenceAlso, If you want to transfer your domain you have to email their customer service.. they don't even display the Auth code if you want to switch providers, which is something everyone else does! This is an extremely insecure move.1 star. Not a 1 star because they USED to be decent.
Uncompetitive Renewal Premium for website. This company does not look after existing customers. My Renewal went up year on year 2024 and 2025 and increase doubled in 2026 whilst new customers are offered price lower than my 2023 plan!!!Very disappointing. Customer service replies with copy and paste waffle without responding or resolving specific issues. I have escalated my issue to a formal complaint..... I'm still awaiting a response
Not great customer service & payment system failed many times tru automated payment service . Contacted there customer service to no avail leaving website shutdown . No communication except for email telling me please pay account overdue . Would not take card payment over phone rectify issue leaving website shutdown with loss of revenue . Would not recommend them tbh
I’ve been waiting over a week for the refund of my order, and they don’t reply to any messages. I have written to all their support emails, used their ticket system, and they simply refuse to respond.It seems clear that they are intentionally waiting for the refund period to expire so that I can no longer request my money back.Shameful behavior.
I ordered a domain, I made the mistake of ordering two and needed help with cancelling one. They were .ie domain names. I received stellar service, refund for the domain I didn’t want and successfully registered the .ie I wanted. Thanks Hosting Ireland.
I have been a customer of Hosting Ireland for nearly ten years. Sadly Hosting Ireland is going down the pan. I wouldn't recommend this company to anyone given their customer service and fact you can't get hold of anyone after 5.30pm on Friday afternoon on their over the phone support.
I have been with Hosting Ireland for many years, and was always delighted with their service, friendly and supportive technicians, but now I am beginning to wonder…I had an unfortunate experience with them recently, which took several days to respond to and rectify. I was surprised at lack of management action earlier, but it was eventually resolved because of my persistence. I had doubts some time ago when I heard that the company had been taken over by ‘Dada’ - a company I had poor experience with before, but I kept an open mind.Since my recent experience, I have looked around and realise that I can get better deals with more services included elsewhere. Maybe it’s time to move on?
We’ve been using Hosting Ireland for a number of years after trying a number of their competitors - and we have been delighted with the level of service provided in comparison to othersThe service itself is excellent and the support staff are brilliant within their roles - we couldn’t recommend Hosting Ireland enough.
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Hosting Ireland is Ireland's leading provider of web hosting solutions and domain names, specialising in Shared Website Hosting, Cloud Hosting, VPS Hosting and Dedicated Servers.
