houseofanaya.co.uk

4.1
4.1 Based on 15 reviews

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Average Rating

4.1

/
5

15 Reviews

5 Star
73%
4 Star
7%
3 Star
0%
2 Star
0%
1 Star
20%

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Review Time

Impressive quality and seamless experience.

I recently purchased an outfit and was pleasantly surprised by the quality. My sister also loved it and is eager to get the same one. Initially, I had doubts, but the entire process, from customer support to delivery, was seamless. Highly recommended!

5
Date of experience: Jan 02, 2026
Mortimer Ross
Impressed with the outfit I ordered.

I ordered an outfit and received it a few days ago. I’m really impressed with the quality, and my sister loved it so much that she wants the same one. I was initially skeptical, but everything went smoothly from customer support to delivery. Highly recommended!

5
Date of experience: Dec 11, 2025
Myrtle Hughes
Outstanding service with great quality and variety.

Outstanding service, quick responses, and excellent communication. The clothing I received was perfect—authentic, high-quality, and well-made. The prices are also quite reasonable compared to other options. I recommend informing them of your event date to ensure timely delivery. I highly recommend this service; you won't regret it!

5
Date of experience: Nov 14, 2025
Kristin Smith
⭐ 1 Star - Misleading and poor quality.

I need to clarify several points regarding my complaint, as it misrepresents the situation. The service did not address my concerns until I initiated a dispute, despite providing visual evidence of the garment issues. My complaint is about the garment being larger than the stated measurements, not my size. The quality was subpar, with major construction flaws. I provided evidence and measurements to my bank due to their lack of resolution. Offering a discount did not resolve the issue of poor workmanship. I stand by my review and the evidence presented. ⭐ 1 Star – Worst experience ever, faulty product with zero accountability. The garment I received was a disaster, lacking labels and quality. The fit was awful, and when I sought help, I was ignored. This has been my worst shopping experience. Save your money—this service is not worth the stress or cost.

1
Date of experience: Nov 13, 2025
LW80
Beautifully stitched outfit and excellent service.

The outfit was beautifully stitched and exactly as shown in the image. The customer service was exceptional, and delivery was speedy—arriving even before the requested date. I’m very happy and would certainly order again!

5
Date of experience: Oct 19, 2025
Cary Patterson
Disappointing experience with poor quality.

Honestly, they don't even deserve one star, but I had to give one to proceed. I ordered an outfit based on misleading photos and descriptions from their website. When it finally arrived, it was nothing like what was shown, with cheap stitching and material. It was also damaged. I contacted them for a return, but they outright refused despite my evidence. They ignored my emails and messages! I strongly advise anyone considering this service to think twice due to their false advertising. I've already warned many friends and family and will continue to do so. They show no accountability once they have your money and falsely advertise a returns policy that doesn't exist!

1
Date of experience: Oct 17, 2025
Nathanael Price
Terrible service and slow responses.

Terrible service and slow response times. My spouse ordered something, and it arrived late. The return process has been prolonged, and communication has been very poor. Extremely disappointed and will not recommend this service.

1
Date of experience: Oct 16, 2025
Posy T.
Lovely dress with great customer service.

I ordered a dress and it arrived beautifully. The fit and length were perfect. Customer service was attentive, responding promptly and following my instructions. I would definitely recommend! Just ensure to order two weeks before your event to allow for delivery time.

5
Date of experience: Oct 04, 2025
JP98
Exceptional experience with this service.

I had an exceptional experience with this service! The customer support team was incredibly helpful and responsive, ensuring all my needs were met. I placed a last-minute order and was worried it might not arrive on time, but they delivered right when I needed it. The items were just as described and beautifully packaged. I’m truly impressed with their professionalism and care—highly recommend!

5
Date of experience: Sep 09, 2025
ElGnomo
Fantastic experience from start to finish.

I had a fantastic experience from start to finish. They listened to all my requirements, and I’m very pleased with the outfits and fit. Would definitely recommend!

5
Date of experience: Sep 05, 2025

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