Review Time
My delivery got little delayed but alex me informed . Excellent customer service. He added £5 store credit as well. The dress i ordered was from yumi the quality was great.
Overall a happy experience
This is my reply to my previous review which I gave one star for the poor quality of the product. Customer service came back to me and said that upon reviewing the article, they discovered a significant number of defective bowls in their FIG BOWL line. They raised their concerns with their manufacturer, and the product has been delisted until they receive their feedback. A full refund was given (including the delivery charge).
Bought the denim jacket with the hoodie. Delivery was smooth and quality of the product seems better than the high street shops. Want to see them grow. Website experience can be improved as it’s bit slow. Also the thank you card was nice.
I ordered a flat head table lamp in silver. When it arrived I thought it looked gold. I contacted Hstrends to query the colour and their reply was immediate. I couldn't believe how quickly they responded to my query. Their customer care is wonderful! And, I very rarely give reviews. I would say that the silver is not the shiney description but more of a brushed silver effect.
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At hstrends we got something for everyone! Home style and clothing retial store. We specialized in bedding, homeware, Hand crafted luxury products.
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