htempest.co.uk

1.5
1.5 Based on 40 reviews

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Average Rating

1.5

/
5

40 Reviews

5 Star
7%
4 Star
2%
3 Star
0%
2 Star
10%
1 Star
80%

Filtered Reviews

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Review Time

houee
What a joke of a website

What a joke of a website. Worst experience i have had before even getting a product. After seeing the other reviews not looking forward to getting my child's pictures. More importantly I'm very surprised school's even bother using you

1
Date of experience: Oct 02, 2024
Andy
better follow up expected. Too pricy.

Their IT infra seems ok, I could reference the image after couple of years too. But their support is not upto the mark (it doesn't reflect the price they charge).Say, I couldn't order of my kids school photo online and it says not available to order, but shows a quick preview :)Further, I called them up and ordered for downloads. Friendly staffs. But just for digital copies, why they take days, I couldn't understand. And I need to call them to make things happen (luckily I used call in morning time and I get connected quickly)

2
Date of experience: Aug 01, 2024
Bart Foster
Disability shaming lives on

The fact that 66% of this lots reviews are 1 star should tell you everything. Offering other parents the opportunity to airbrush their apparently undesirable or different classmates from history. On behalf of parents of neurodiverse children everywhere, I can’t write exactly what I’d like to, so let me just say Buck Too.Deplorable. Discriminatory. Downright appalling. Evidently there’s no legislative comeback to this “business decision” but maybe schools will finally vote with their feet and we’ll see the back of this mob.

1
Date of experience: Mar 18, 2024
LB37
Equity Release…

We contacted Tempest for advice on Equity Release and found them extremely helpful. They made the whole process much simpler than we thought and we have achieved what we wanted. Many thanks to themThea and Michael Pretty

4
Date of experience: Jan 09, 2024
Shaun Foster
They said pictures will be ready in 28…

They said pictures will be ready in 28 days time but not there jet. It’s long time ago must be delivered but it’s not here.terrible company

1
Date of experience: Sep 28, 2023
Bryan P.
They put their branding on front of paid photos!!!

Worst company ever. They put their brand name on every photo you purchase to look at for years!!! Awful. Ads on front of paid photos? What? They do like this every year. Never let you purchase digital photo. So you have no choice, only to see they branding first on every photo you paid for. I am sick… ble

1
Date of experience: Jun 29, 2023
Evelyn Cook
Vote with your wallet parents/schools

Vote with your wallet parents/schools. There are a lot of brilliant school photographers available, please don’t stick with this very poor company. Their Trustpilot reviews tell you everything you need to know. Yes, occasionally you get a good photo but are you willing to risk it being your child without their school photo. It won’t happen to me again. Even taking your own is better than that. Poor service and shocking customer service.

1
Date of experience: Apr 13, 2023
Kirsteen W.
They charged me £7.50 for a 'phone photo'…

They charged me £7.50 for a 'phone photo' and then sent me a photo that has such a low resolution that is it almost unusable. The photo they sent me was 600x750 - that's less than 0.5 mergapixels! My phone takes photos that are 4000x3000 - 12 Megapixels, so I don't know how they class the photo they sent me as a phone photo? A waste of £7.50, and I won't be using / purchasing from Tempest again.

1
Date of experience: Oct 25, 2022
Marshall Ross
Jonathan Mallinson

Jonathan Mallinson took my families official Graduation photos at Nottingham University last week. He was the most professional photographer anyone could wish for. With his attention to detail and the care he took putting everyone at ease I couldn’t have wished for a better experience. Thank you Johnathan.

5
Date of experience: May 14, 2022
This company supports bullying

This company supports bullying - I overheard conversations between a possible manager and a photographer near Taunton. After questioning a few other people who worked as photographers, they said they experienced similar things. This company is terrible! I didn't work for them or have anything to do with them, but knowing how they treat their photographers is terrible. I refuse to stand for bullying! I recommend all schools and associates should stop using this company. They don't seem to be properly regulated.

1
Date of experience: Mar 26, 2022

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