htempest.co.uk

1.5
1.5 Based on 40 reviews

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Average Rating

1.5

/
5

40 Reviews

5 Star
7%
4 Star
2%
3 Star
0%
2 Star
10%
1 Star
80%

All Reviews

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Review Time

Leonina Gray
The company offers overpriced packages of useless sizes of photos, can't do the custom order, the do

The company offers overpriced packages of useless sizes of photos, can't do the custom order, the download version only available for portrait style pictures. Eventually when you do order prints, they come unfinished as they couldn't even be bothered cutting them to the right size, so you will have to try to cut them yourself. Absolutely horrible rip off cashing on the fact that people will give in because it's their kids.

1
Date of experience: Mar 06, 2026
Leonina Gray
Can't be bothered to cut the prints

The company offers overpriced packages of useless sizes of photos, can't do the custom order, the download version only available for portrait style pictures. Eventually when you do order prints, they come unfinished as they couldn't even be bothered cutting them to the right size, so you will have to try to cut them yourself. Absolutely horrible rip off cashing on the fact that people will give in because it's their kids.

1
Date of experience: Mar 06, 2026
T.Dahiba
To all the schools out there..

To all the schools out there... please dont ruin our kids pics by using these guys 🙏🏽 ruined my kids nursery pics for xmas

1
Date of experience: Nov 14, 2025
Katie Simpson
Ridiculous prices

Absolutely ridiculous school photo company. Instead of being able to mix and match multiple photos into any package, you are limited to their specific range of packages. I don't know who needs 28 prints of the one single photo, but I doubt most parents do. If you want a pack that allows you to print all 3 of the photos they have taken of your child in one pack it costs £45 (and that's with their discout). And the photo sizes are impossible to find frames for. Ever heard of 6x4 or 8x6? Apparently Tempest haven't. Not to mention that to digitally download - not print, just download - 3 photos, costs £36. What a scam. This is my second time having to have my child's school photos taken with this company and I have since rang the school to ask them to please never use them again.

1
Date of experience: Nov 14, 2025
Viktoriia
Extremely high price for such a bad photos

If a person has a professional camera in his hands, this does not give him the right to call himself a professional photographer. As a mother of a charming daughter, I am absolutely dissatisfied with the photographs they took. I take much better photos on my phone in everyday life than they do. They don't tell a child how to sit down, how to pose, they don't straighten their hair. We have been waiting for this day for a couple of months, and we were so disappointed. And for these pseudo-professional photos they charge £23. For only one BAD PH010 23 GB!!! - They shouldn't be doingsuch photo shoots, and if they do, they should do it properly, and not just anyhow.DO NOT RECOMMEND. They are not professionals in this field.

1
Date of experience: Nov 07, 2025
Terrible customer service

Terrible customer serviceX2 emails ignored Phone just rings unanswered Website doesn't work properly I wonder if they even want any business. They don't respond to any reviews on here which speaks volumes and this is the company who tried to exclude special needs children from a whole school photo in Scotland (Google it ' national news).

1
Date of experience: Oct 22, 2025
customer
Absolute Rip-Off and Poor Quality

Really expensive photos for really poor quality. I have suffered this for many years while my children have gone through primary school. Each year the photos are more expensive, my kids are in weird poses, and you cannot mix and match photos of your own children in to the same purchase. You are restricted to buying ridiculous "packs" (I mean who needs 24 passport photos/ bookmarks of your kids, just to get the one large photo that you want), you can't just buy one photo of each child and mix them together oh no if you have multiple children in the same school prepare to be shafted.I am doing my best to influence our school to find another photography company that is not a massive scam.

1
Date of experience: Oct 20, 2025
Wendy
Waste of money

Waited ages for frame. Received next day after filing a bank dispute as their switchboard was constantly closed. Frame arrived pre scratched, and of very poor cheap quality. Total waste of over £57!!! Avoid at all costs.

1
Date of experience: Oct 07, 2025
Clive Ainley
Just received my daughters first…

Just received my daughters first Nursery pictures and I'm flabbergasted that they can say a professional photographer took the pictures. Even my daughter age 3 could take better pictures.Each picture the arms are cut in half, so you only see half elbow and half hand as she has her arms crossed.Im not going to waste my money on this 2nd/3rd rate company thats not even worth a 1 star

1
Date of experience: Sep 22, 2025
Mr Peter McNair
Massively overpriced products which are…

Massively overpriced products which are restrictive in terms of the choices available. Their website is also dreadful; it recognised my email was already registered with them, but there was NO LOGIN button!AVOID if possible, but if it's a graduation or school photo, they know they've got you as a captive client.

1
Date of experience: Aug 04, 2025

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