Review Time
The company is irresponsible and trying to run away with your money. I don’t know how they have come up with their Digital packages as it is apparently cheaper for them to Buy a USB Drive, Load 3 photos (3 that’s it) and then ship it to the school all for the handsome price of £42. Download 1 image is £18.50! How can it be cheaper to deliver and swallow the cost of the USB stick than let me download it and why can’t I have more photos for a nominal cost?!
Horrible customer service, not received order and no refund of deposit. My order including all my contact details and photos was sent to someone else who contacted me and also tried to get them to collect the order and send it to the right adress but I have still not months later received it.
Ordered school photos on my daughter's behalf without realising that there were two images taken. I ordered what turned out to be landscape with the top of his head cut off! Realising my mistake and within two hours of ordering I called them to cancel the order only be told that had already been processed in their system and couldn't be cancelled! I now feel that that I was fobbed off with this excuse so that they could get more money out of me. Well they won't and I hope that the school go back to their previous photographer who offered far better packages at a more acceptable price.
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